Twozaskars
Senior Retro Guru
I'm able to use simple delivery now, because they have finally added a system where you can book collection. It's great when it works, but occasionally it doesn't, as above. I can live with one or two hiccups but luckily they've never been on anything worth much money, a £9 set of sockets I don't mind but a £70 pair of XTR shifters I would.Can’t you just use simple delivery , print the label and then drop at post office?
Are you sure this isn’t user error , as even my wife who barely uses eBay (maybe 1 sake every month) is still posting without issue ..
As for posting myself, I couldn't be bothered with the hassle of dusting off my printer, spending £40 on an ink cartridge, then walking (I can't always drive) 40 minutes to a post office where they then charge you even more, or 50 to a sorting office that only opens based on wind direction. That's why I have them collected.
I just had a call with 2 of their customer service representatives who told me I have been doing it wrong and was stupid to think that I would be given money taken from a buyer to post their item to them. If I don't use their label I lose.
Facts as of now;
Most listings I add will not allow anything but simple postage.
The feature now finally works in my favour, 90% of the time.
If you use your own postage label eBay refund the buyer so you are not reimbursed.
EBay apply the shipping using AI/experience/voodoo but there are hiccups, such as assuming a 26" wheel fits in a RM medium parcel.
I have overlooked the 'postage refund to the buyer' issue so that part is user error and I do feel stupid about it.