I have a Super V 1000SL about the same age as your boss's Super V 400. They should both have the same pivot axle. I replaced the cracked original rear arm on my Super V with a CAAD4 arm from a Jekyll. They use the same bearings and pivot axle. Look at the pic in the link I posted, the main shaft is black in pic, it has a 10mm Allen key hex in end. The other part is a short bolt (top hat shaped) with a 6mm Allen key hex. The flange on both the end of shaft and short bolt are the shoulders that hold the bearings, there are also ring shaped spacers as well that fit on inner side of bearings.
As you can see from the pic the flange on the shaft is not very thick, the one on bolt is the same, they are easily damaged if hit wrongly.
The way I removed my pivot shaft was to slacken bolt slightly to allow it to move a bit when I tapped it with tool number 1. I used a bolt that fitted inside the 6mm hex on the pivot bolt, fitted a thickish washer under head of this bolt to spread load on alloy pivot bolt. Supported the frame/rear arm so that I could tap the head of bolt, make sure you hit it in centre.Didn't have to hit mine very hard for pivot shaft to move. Mine wasn't seized just stuck after being there so long, there was no corrosion.