I have the dept people on my ass at the moment over an unpaid electric bill,that seems to be outstanding when i moved house
First Phone call from them and i say i dispute the amount so f off and dont call me again
They start the threats of we can take your stuff nonsense ,at this point i ask-Are you the 'representative' of the power company [line goes quite they now know i know my rights and hang up]
As they dont have my new address they can only phone and they keep trying to catch me out by asking security questions relating to my address or Where can we send this bill
The bill is £270 from dec-july[i moved end of Feb]builders took over and im saying they are the cause of the high bill and i didnt use that much electricity in an entire year and i DISPUTE[great word that]the amount
If i owe ,i'll pay but not that amount ,its probably about £80 that i owe
after the collectors gave me the account number i sent several emails to scottish power and have told them -
As i believed id paid the final bill i feel i cannot be held responsible for any fees incurred by they're failure to locate me so i want all records relating to my account and will pay them a figure based upon my monthly usage over the entire account
i told collection agency the same thing -IE im not paying your fees only what i owe Scottish power
they didnt like that but dont have a leg to stand on
KNOW YOUR RIGHTS