Barneyballbags
Old School Grand Master
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Yay! Another balls up from everyone's favourite courier firm!
"Good afternoon, you're through to xxxxx, how can I help?"
"I'd like to track a delivery which I'm expecting please"
"Certainly, can I have the consignment number please?"
Ooh, it's all going well so far
So, I give them the consignment number, and confirm my name and delivery address...
"Ah yes Mr xxxxx, I can see that the parcel is at your local delivery depot"
"OK, it should be out for delivery today though?"
"It was scanned into the Reading depot this morning"
"Wait a second, did you say Reading? That's not my local depot. I live in South Wales!"
"Yes, local depot Reading"
"READING IS IN THE SOUTH OF ENGLAND. I LIVE IN SOUTH WALES. IT IS NOT MY LOCAL DEPOT. MY LOCAL DEPOT IS NANTGARW"
"Let me just check something Mr xxxxx, please hold the line"
................Here we go................
"Hi Mr xxxxx, thanks for holding, there was a delay with the parcel, and it is at the Reading depot"
"I know that, you told me before you put me on hold. Can you tell me why it wasn't scanned in to the Reading depot until the day after it was collected please? "
"I don't know"
"Brilliant, so what happens now?"
"It will be re-routed to the Nantgarw depot tonight, and might be out for delivery tomorrow"
"Might be out for delivery?"
"Yes, we can't guarantee that it will be out for delivery, as there may be another delay"
....*swears at Yodel, puts down phone*...
The Yodel circus rolls on..! :roll:
"Good afternoon, you're through to xxxxx, how can I help?"
"I'd like to track a delivery which I'm expecting please"
"Certainly, can I have the consignment number please?"
Ooh, it's all going well so far

"Ah yes Mr xxxxx, I can see that the parcel is at your local delivery depot"
"OK, it should be out for delivery today though?"
"It was scanned into the Reading depot this morning"
"Wait a second, did you say Reading? That's not my local depot. I live in South Wales!"
"Yes, local depot Reading"
"READING IS IN THE SOUTH OF ENGLAND. I LIVE IN SOUTH WALES. IT IS NOT MY LOCAL DEPOT. MY LOCAL DEPOT IS NANTGARW"
"Let me just check something Mr xxxxx, please hold the line"
................Here we go................
"Hi Mr xxxxx, thanks for holding, there was a delay with the parcel, and it is at the Reading depot"
"I know that, you told me before you put me on hold. Can you tell me why it wasn't scanned in to the Reading depot until the day after it was collected please? "
"I don't know"
"Brilliant, so what happens now?"
"It will be re-routed to the Nantgarw depot tonight, and might be out for delivery tomorrow"
"Might be out for delivery?"
"Yes, we can't guarantee that it will be out for delivery, as there may be another delay"
....*swears at Yodel, puts down phone*...
The Yodel circus rolls on..! :roll: