who pays what?

[Gadro]

If you haven't stated Returns at seller expense then you may be liable.

Taken from the eBay page

Distance Selling Regulations
The Consumer Protection (Distance Selling) Regulations 2000 generally apply to sales to consumers made by sellers acting in the course of a business, which have been made at a distance. In other words, where there's no face-to-face contact between the seller and the consumer before the contract is made. The Distance Selling Regulations apply to items purchased via Buy It Now listings and Second Chance Offers on eBay.co.uk. However, they don't apply to auction format listings on eBay.co.uk.

The Regulations also provide a period of seven working days after the date of receipt within which the consumer can cancel the contract (often referred to as the "cooling off" period) and get their money back, including the original postage and packing charges. The consumer can be asked to return the goods at their own expense, but only if the seller informed them of this requirement before the contract was made (otherwise, the seller is responsible for collecting the goods). If a business seller has not provided the information required under the Distance Selling Regulations (as discussed above), the buyer will have up to 3 months to cancel the contract and get their money back.

Not sure how this stands within the EU

Here's a link to the eBay guidance pages


Returning an Item

http://pages.ebay.co.uk/help/buy/return-item.html

Know your rights

http://pages.ebay.co.uk/consumer-rights ... ights.html

 

[barry2017]

The distance selling regulations don't apply to individuals. Paypal, unfortunately, are a law unto themselves.

 

[Gadro]

There we go then - Buyer Pays...............I think :roll:

 

[daj]

what a load of rubbish though isnt it .... Blimey why dont he just send it back and have his money back? its done dusted move on :?

 

[Gadro]

Yep I agree. Some buyers can be overly 'picky' and a pain in the ar*e.