What would YOU do ?

[Sidewinder]

A question for the good and fair minded people of RB.
I recently sold a member of the group a fork brace for a modest sum,only to find out later having e-mailed a pic of said brace that it was the wrong one.No more was heard until I returned from my holidays yesterday to find a package with a note asking for his money back .NOW the one thing missing from this tale is that said person has taken a hacksaw to the brace to remove the cantihanger from it and has partially cut through the support ribbing .thoughts please ?

 

[Moqi]

brace

I wouldn't repay him. If it was in condition I sent out - yes, but him butchering brace - no way.

 

[al]

So you have the money and the brace?


Al.

 

[No Longer Registered]

It is worth nothing to anyone now it has been damaged.. Refund the scrap value.

 

[Tad]

Having swapped stuff with you twice now I've found you a fair and honest chap to deal with. The way I see it you have four options:

You could dig your heels and and refund nothing, why should you be out of pocket for someone elses hamfistedness?.

You could negotiate a partial refund.

You could begrudgingly offer a full refund and then out them on here, they'd probably struggle to buy anyting else from the forum.

You could adopt the moral high ground, offer a full refund take the hit and maintain an overwhelming sense of self satisfaction that you were the more reasonable man.

The decision is yours!

 

[Khane]

i'd go with the 1st option.

if he'd returned it in the same condition you sent it out in then yes a refund would be fair.

however the fact he's taken a hacksaw too it thus destroying any value it had in the process he doesnt deserve the refund.

 

[FluffyChicken]

If they have damaged it then they should pay for the damage.

Though a before and after picture would help on the damaged.

(only brace I can see you may have sold is a Manitou 3 one recently ?)

 

[orange71]

have they explained their actions?

 

[Konaglider]

If I'd bought the wrong item mistakenly(assuming I were in full knowledge of that items condition, type etc) I may ask the seller for a refund.If he declined then so be it, I knew what I was buying after all. I'd then do what I wished with it, wait for a build it may suit in the future or sell it on perhaps.

I wouldn't hack it to pieces THEN send it back :shock: some people :!: :roll:

 

[Grannygrinder]

.

Isn't there something about cake and eating it :? . Why would you damage something you want a refund for? I wouldn't take a tv back to Currys having put a hammer through it, well I might but only for a laugh