House insurance woes.

[longun]

halifax no longer insure properties for flooding in flood plains. when we purchased ours they notified us we had to have it, they snuck that one in quietly with all the flooding. luckily we changed companies last year and are still covered....i hope!

 

[videojetman]

I got a letter off swinton today, they sorted this house insurance for me, so initially I was told my roof was not covered for storm damage. So I had given up any hope of a good outcome, so I contacted the ombudsman near the end of feb. The ombudsman sent a letter of complaint to swinton.
So in the letter i got off swinton it tells me all the facts as to the exclusions for my flat roof, and why the decision was made to not pay for my roof. Then At the very end of this letter swinton apologise for any inconvenience caused and admit they didn't make me aware of the exclusion, and they are at liberty to cover all costs incurred for the roof repaired. What a great result.