Hi,
Still desperate for a M950 BP front mech, i found one on ebay US. Asked for a shippping quote and accepted the 20usd quote, won the item and then nothing for 3 days, and in particular no notification that the item has been sent nor tracking number. I opened a dispute, the details of which are below, am I doing the right thing?
From Buyer
14/01/2010 09:43 GMT
"Hello Paul,
I have paid for the item and since then sent you 3 messages to ask you to confirm when it will be shipped and by which method.
You have decided not to reply to my messages, which I do not understand. If you have decided not to ship the item, please kindly refund the money. If you would like to tell me if and when it has been shipped and give me a tracking number, then I will stop this dispute.
Looking forward to hearing from you TODAY please.
Thanks
Nick SIMON
From Seller - Paul Pena
15/01/2010 02:31 GMT
Please pay $6.00 in additional shipping to cover the $26 cost to the UK. Item will ship when additional funds are received.
From Buyer
15/01/2010 09:07 GMT
Hello Paul,
You quoted me 20USD, which is ample. Clarify which payment method will cost 26USD.
Why did you wait for 3 days and 3 unanswered messages to let me know that ?
You have wasted 3 days without communication and now you want me to pay extra ? Dream on.
YOU should pay extra for a quicker shipping to compensate for your being unresponsive and slow, NOT me. I will ask you to ship now with a fast shipping method that will compensate for you being slow and pay for any extra. I want tracking number and details about shipping method within 6 hours or a full refund within 6 hours : your choice. Should you decide to comply with your commitment and with this request, you will NOT get negative feedback. Any deviations or slow communication from now will result in automatic negative feedback for highly unacceptable behaviour and blatant disregard for ebay rules. I hope my position is clear.
Kind Regards
Nick"
Still desperate for a M950 BP front mech, i found one on ebay US. Asked for a shippping quote and accepted the 20usd quote, won the item and then nothing for 3 days, and in particular no notification that the item has been sent nor tracking number. I opened a dispute, the details of which are below, am I doing the right thing?
From Buyer
14/01/2010 09:43 GMT
"Hello Paul,
I have paid for the item and since then sent you 3 messages to ask you to confirm when it will be shipped and by which method.
You have decided not to reply to my messages, which I do not understand. If you have decided not to ship the item, please kindly refund the money. If you would like to tell me if and when it has been shipped and give me a tracking number, then I will stop this dispute.
Looking forward to hearing from you TODAY please.
Thanks
Nick SIMON
From Seller - Paul Pena
15/01/2010 02:31 GMT
Please pay $6.00 in additional shipping to cover the $26 cost to the UK. Item will ship when additional funds are received.
From Buyer
15/01/2010 09:07 GMT
Hello Paul,
You quoted me 20USD, which is ample. Clarify which payment method will cost 26USD.
Why did you wait for 3 days and 3 unanswered messages to let me know that ?
You have wasted 3 days without communication and now you want me to pay extra ? Dream on.
YOU should pay extra for a quicker shipping to compensate for your being unresponsive and slow, NOT me. I will ask you to ship now with a fast shipping method that will compensate for you being slow and pay for any extra. I want tracking number and details about shipping method within 6 hours or a full refund within 6 hours : your choice. Should you decide to comply with your commitment and with this request, you will NOT get negative feedback. Any deviations or slow communication from now will result in automatic negative feedback for highly unacceptable behaviour and blatant disregard for ebay rules. I hope my position is clear.
Kind Regards
Nick"