New to eBay need tips!!

[JohnH]

i am not sure the distance selling regulations apply in the case of an individual selling off his own goods.

I wasn't sure about this Lewis, so I've had a little nose about...

According to eBay's Selling Practices policy, the Sale Of Goods Act 1979 doesn't apply as stringently to private sellers as it does to business sellers...

The Sale of Goods Act 1979 (as amended), places numerous legal obligations on business sellers. In particular, items sold on eBay by business sellers to non-business consumers must be:
- of 'satisfactory quality'
- 'as described'
- 'fit for purpose'

...

Where the seller is a private individual, the goods must be “as described”. The goods are not legally required to be of “satisfactory quality” or “fit for purpose”.

And as for the Distance Selling Regulations, an article on eBay says...

The DSR's do not apply to private sellers, so for those of you that sell unwanted items as opposed to buying to sell you are not legally obliged to abide by the DSR's. You do not have to offer returns or a 7 day cooling off period

As a private seller you need to decide whether you wish to offer returns and/or exchanges

And a more reliable source says...

Use the 'Buy It Now' button, rather than a standard auction, to buy from a UK based trader on eBay, and you've all the same statutory rights as buying from a shop. A trader is someone who makes some or all of their living from regularly selling goods. Technically it's up to the courts to decide but it's usually pretty obvious.

Buy from a private individual and the law says “let the buyer beware”. Providing your purchase arrives ‘as described' there's little legal comeback (assuming you can trace them anyway) and the standard seven day internet cooling-off period usually doesn't apply to auction purchases.

So there you have it. Please take everything I said in my last post and flush it down the loo!

 

[technodup]

I stated no returns as it's all worn/last season prada? But how I explained?

Any tips as what I should do? It would be much appreciated as I want good feed back to start trading?.
Thanks Daz

Firstly avoid selling any Prada. Or Armani. Or Stone Island etc etc. I've tried with brand new and used and it's a nightmare with people trying it on, claiming fakes, asking all sorts of retarded questions and more. I wouldn't dream of buying Prada on Ebay but I can imagine those who would. Do I want to deal with them? Not a chance.

If you're not registered as a business you don't have to offer returns. That said it might be easier to take it back to avoid a neg. Refund on return though, NOT before.

Ebay is hole. As a business it's effectively a monopoly and will screw you at will (especially sellers) with their charges and bureaucracy. As a marketplace it has every cretin on the planet wanting to waste your time or scam you. Best avoided if you can.

I'm no fan of Ebay I've had much more hassle free success on sites like Gumtree, forums and specialist sites like Discogs (I used to sell records). Not to mention less or zero costs.

 

[Bpool77]

Thanks to all, I've taken on board all views and comments and I've established the guys a messer.
He claimed fakes replicas etc in emails through eBay so I tore my place apart and found original recites So he can try all he wants I know I'm in the right and he's just trying on.
Thanks again to all you've all been a great help Daz.

 

[Radar]

Sounds like he's trying it on, contact ebay 'conflict resolution'


I had the same problem when I sold a Pace sweatshirt, old but looked after - buyer went all a*sey on me, told him fine I'll refund you if and only if you pay postage, got all stroppy then. Some folk want something for nothing.