First ever ebay dispute

dyna-ti

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And the last, the way im thinking about this whole ebay/paypal business.


I just sold an old hope O4.Listed as spares or repairs.
All the pistons work and move but not at the same time.I think most would agree that a service would probably sort it,but as i havent the time it goes for spares.
I list it with a spare 203mm rotor chucked in for good measure.But because i was going off for 3 days up north,i forgot to put the rotor in the packet :roll:

It arrived with the buyer on the 23rd and i get home to a couple of messages from paypal and the buyer, today the 24th

Fair enough,i forgot the rotor but easy to sent it on. :oops: Costs me an extra couple of quid,but thats the penalty for forgetting.

Then i open the note from paypal-

The seller has filed a dispute as 'not as described' alone with the note 'would prefer a full refund'
Along with some stuff about tried to contact but to not available
Not available :shock: in ONE day,bloody hell this guy isnt messing about.But it now seems he doesn't want to repair the brake and wants a refund.I think even after i send the rotor[and some pads as a freebie]he'll still want his money back and there will be a further disputes over god knows what :?
What do i do here.I have no funds to send ,my PP is in the negative, and tbh i really dont want to be getting stuff back that was listed as spares or repair.
If you dont want it dont buy it :?


If this results in bad feedback then as far as im concerned its goodbye to ebay account,possibly PP too.Its stress i cannot take. :?
 
Nice 15 mile cycle from the main road to the Loch at the end.Lots of twists and turns,not any really steep hills,just a few medium ones.

Pic from said road-
 

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dyna-ti":2bl91fwl said:
Nice 15 mile cycle from the main road to the Loch at the end.Lots of twists and turns,not any really steep hills,just a few medium ones.

Pic from said road-
Surely that makes up for most things, though?

Agreed with your experience, though - it's one of the reasons I don't sell stuff on ebay - I'm just to damn un-customer-friendly to be bothered about keeping punters happy. And when I think of it in terms of cost / benefit, I just can't reggae with it.
 
crap

same thing happened to me too...best thing you can do is ring ebay directly,dont message them-be painfully nice and tell them all about it....i spent 10 mins charming a nice indian lady yesterday,30 mins after that...dispute over :D

and if that doesnt work,and you're still a bit sad-always remember....you live in the second most beautiful country on earth.

:wink: p.
 
Re: crap

mullinino":3i5lpi3r said:
you live in the second most beautiful country on earth.

:wink: p.

A matter of debate that one :wink: :lol:
Have another pic
 

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