Update; My stem arrived after yesterdays phone call, in nice condition but unfortunately it wasn't the exact size listed. I've spoken to ferrit again and he has agreed to my request of a refund, and I shall return the stem as soon as that is cleared (unorthodox I know but given the past experience). Anyway, ferrit has explained his personal circumstances regarding the delay (even though I didn't ask), which I have accepted and he asked that it remains confidential.