That's the one, cheers. I guess the issue will be that I've paid for the 'service' or lack thereof through a local bike shop, so they took the money, and will also lose out should I have to go down that route. Shame as they have been ok to a degree, but I've had to do all the chasing. It's in their court at the moment. They will apparently contact Colourtech on Monday to discuss things, but in the meantime I've got to get the frame back over to them, and the earliest I can do this is next Saturday due to work, so it's going to take even longer now.We_are_Stevo":gj6m87ix said:http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/Yourconsumerrightswhenbuyinggoodsandservices/DG_194653
https://consumer-tools.direct.gov.uk/co ... vices_new/
I'm just fed up with this run of bad luck, will it never end?