The shape of things to come....

I dropped by my local MC shop to see if they wanted to work on my '85 GPZ900. They looked at me like I was insane.
My Harley shop only works on bikes 10 old or newer; in this case it has nothing to do with the tech as many of their older bikes were not much different from newer ones at the time.

Last time I brought a bicycle to a shop they either acted like they were unfamiliar with the component (a freewheel needing diassembly); or maybe they were truly ignorant. I do not know about others regarding their work, but when someone wants a job done I will educate myself in order complete the task at hand and will be prepared for the next one coming through the door. I now know what derailleur clutch is and why it is; but it requiring a special/proprietary tool I doubt I have it in the box.
 
There was a new bike shop that opened locally to me a few years back. At the time I thought they will need all the custom they can get.

So, as is the modern way, I contacted them via email about a stuck seatpost I had going on - painful it was too.

The answer was that they were too busy servicing bikes to help me.

In the end I got the post out - painful it was too - but I was hoping they had better tools, technique, knowledge etc

Then, I asked for their help again, to replace some bearings in a campag hub. I didn't even get a response.

The bike shop has since closed down but I think the guy is still doing mobile / work from his garage type of thing.

I just think, how are these places ever going to survive if they don't take on these kind of jobs which build the customer relationships?
 
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