The directory will have nothing to do with it. They act like the old reverse charge system, you call and ask for a number and they call or text the person in question asking if they want to be connected, if they don't that's it. They don't give the number out, so it's not like the old 192. The media have jumped all over it saying it's a threat to privacy, but it's blatantly not. By the way I have nothing to do with the service, just get frustrated by the media spreading lies.