Salsa Stem Recall

Does anyone know if salsa will try to produce another batch of these stems?
I am looking for a 1 inch quill stem with removeable/hinged front plate (riser bar, i am getting old...) for a long time, and can´t find any new ones. Or does someone know other 1 inch quill stems with that feature?
 
Rutil":2o8xe1ay said:
Does any one know if salsa will try to produce another batch of these stems?
I am looking for a 1 inch quill stem with removeable/hinged front plate (riser bar, i am getting old...) for a long time, and can´t find any new ones. Or does someone know other 1 inch quill stems with that feature?

Snap, I urgently want a 1" with removable faceplate
 
Anthony":13p6oeux said:
I thought I'd ask them, and here is the (extremely prompt) reply:

Anthony
You should have nothing to worry about. It was not a question of engineering but that of some faulty material. That’s why only a specific batch was effected. And of the few we did see have an issue, it all happened right away. So if you and your friend have been riding it for 10 years, I would say you are ok. Please let us know if we can be of any more help.
Thanks for checking with us.

Eric Fredrickson
Warranty & Customer Service
##################################
Subject: Older CroMoto stem
Hi

I have a CroMoto quill stem with removable face plate that I bought maybe around 2000. The last time I saw it, there was nothing visibly wrong with it, but the bike is on long-term loan to a friend and I don't want to take any risk of exposing him to danger.

I know my stem is outside the product recall dates, but can you tell me please whether there is any difference between the design or manufacture of my earlier stem and the ones that have given trouble? Also can you tell me where the faults have occurred, so that I can inspect it more carefully there?

Many thanks

Thanks, Anthony; great follow-up, and seems reasonable to me.
 
Back
Top