Paypal Refund?

[tintin40]

Excellent, cheers.

This was my feeling as well, I tried to change the nature of the dispute but no luck.

Will leave it open until it is all sorted.

I just had two disputes and i only closed after being refunded.

 

[Rusty Scrubber]

 

[highlandsflyer]

Very helpful, thanks Lewis and TinTin, that sounds like reasonable way for it to be. So they should be able to select partial refund, which after all should come from my money that is being held.

As far as it being a lot of hassle for £10. Well, they kept me waiting for two weeks and then sent an incomplete item. I have the processor working fine so no need to return it, but wanted to pass the cooler on to a friend but she needs the part that is missing, and it costs around a tenner to source it.

The seller offered me a refund for the postage they stiffed me on, so in the end I have decided to require it.

Hardly a great deal of hassle, just a few messages to and fro and a call for info on here, which has been outstanding as always.

 

[highlandsflyer]

Close the case if you want the refund, or send them a payment request, but then you have to be trustwiorthy too
.
The seller can't refund you as the money is under the status of 'held'.

I know this, as I've just tried to issue a refund myself, and can't.

Hope this helps.

Oh, that doesn't sound very logical considering a partial refund could be the key to ending a dispute!

 

[Rusty Scrubber]

 

[highlandsflyer]

i have had an item in dispute and ebay froze my pp account. reached an agreement with the buyer for a partial refund. the dispute is closed when the seller selects the right box that both parties agree to the partial refund. i am not very good at explaining stuff but basically the refund is done as part of the dispute process

What Lewis relates sounds like more sense though.

Is that not possible, that the seller can make a partial refund before I end the dispute?

 

[lewis1641]

It certainly used to be possible as Travis how my dispute was resolved. I can't recall if the buyer requests the refund amount then the seller agrees, then the process goes through paypal or if it is the seller, but there is/was definitely a way of negotiating a financial settlement.

 

[Barneyballbags]

Ask the seller to send you £10 via PayPal Gift (so you don't pay any fees).

Then, when you've received the tenner, you close the dispute.. That's how I've dealt with refunds before now.

 

[gregs656]

They are bullshitting you. They can offer a 'partial refund' which will take money out of the funds on hold, or they could just send you money like normal through paypal and then you close the case - I guess they don't want to do that because you could, I suppose, rip them off and they obviously haven't looked at the 'offer partial refund' button.

 

[Magsy]

Happened to me when I bought the Lobo, I put in a dispute but people are not always intelligent enough to figure Paypal out. I dropped the dispute and he partially refunded me.

Sounds honest enough to me, plus its only a tenner.