K L E I N logo's

As I've understood, only those European Kleins that were imported by Mr. Markus Storck had the metal headtube badges. For example none of the Kleins imported to Finland prior to 1997 had those badges.

About the 1995 20th Anni models: I've read somewhere that the golden stickers were for Swiss and US market; everyone else got silver ones.
I had a while a Pulse 20th Anni frame that had golden stickers and also headtube sticker on it. It seems that all 20th Anni models have headtube stickers as well as "Klein" stickers on seatstays.

But the reason for golden and silver headtube badges: no idea as I've seen numerous German Kleins with a golden badge (I've owned one such Attitude too).
 
Defiant":2tua9b8v said:
Thanks Carsten!

so when I understand your explanation correctly; my Attitude is a non-european '96 Team,...because there is no logo,...?

hmm, not sure to be honest. just trying to figure if i ever saw a 96 attitude or adroit with a head badge or logo other than the one on the pic in the first post... Storck wasn't the importer anymore in 1996 so probably the 96 ones somewhat fall in between the two eras in that respect?
and i dont know who brought the pre-Trek Kleins into the dutch market.



Carsten
 
My 1996 Attitude hasn't got a badge either and bought from the US recently.

The previous 1991 Attitude (Void's now) hadn't a badge to and as far as I know was that a original Dutch Klein bought in a store in Arnhem bitd by the previous owner.
 
you forgot about this one :lol: :lol: :lol: :lol:

64ed_1.jpg
 
Carsten":3rux8v35 said:
Defiant":3rux8v35 said:
Thanks Carsten!

so when I understand your explanation correctly; my Attitude is a non-european '96 Team,...because there is no logo,...?

hmm, not sure to be honest. just trying to figure if i ever saw a 96 attitude or adroit with a head badge or logo other than the one on the pic in the first post... Storck wasn't the importer anymore in 1996 so probably the 96 ones somewhat fall in between the two eras in that respect?
and i dont know who brought the pre-Trek Kleins into the dutch market.



Carsten

i bought mine from a former offical dutch KLEIN dealer who bought it new,..i can not imagine that he got it from the states,...

it looks like during the years, all the repray's and own imports , the actual "rule" is hard to find out,...
 
Carsten":1y392k1l said:
just trying to figure if i ever saw a 96 attitude or adroit with a head badge or logo other than the one on the pic in the first post

I have two that have no logo at all, both 96's.

Both of U.S. dealer origin, well or so I hear. One I know was and the other, Carsten you told me it was originally sold in the U.S.

'Guin
 

Attachments

  • IMG_7575-lg.webp
    IMG_7575-lg.webp
    119.8 KB · Views: 956
Thought I'd update this since I happened to come across a 1993 Klein Owner's Manual that would appear to have the answer on head tube badges:

Page 19
"Effective November 1992, all frames shipped outside of the United States and Canada will have a head tube badge and other special markings. If frames without these head tube badges and other special markings are taken to dealers or distributors in foreign countries for warranty repair, the owner will be referred to the dealer he/she obtained it from."

A few mentioned that Markus Storck requested that head tube badges be put on the frames. This makes sense as perhaps Storck was trying to obtain repayment for warranty claims made on Klein frames in Europe and Klein disputed the claim by saying that it was a U.S. frame and denied the warranty. Putting head tube badges on a frame could help Storck's dealers/distributors know whether or not to honor a warranty claim with the customer. I don't know what their warranty was in Europe or elsewhere, but Klein offered a "lifetime warranty" in the U.S. However, there are many stories where customers made a warranty claim and Klein denied it citing "customer abuse" vs. a defect in manufacturing.

To me, these customer stories coupled with the info in the Owner's Manual, the content I've read here and elsewhere, and having worked 20 years in retail all lead me to believe that head badges "and other markings" were applied to non-US/Canadian frames in an effort for Klein to effectively handle its warranty claims.

Something like this perhaps:

There were many bikes that ended up in Europe but weren't sold through Storck and the European Klein dealer network. Ultimately some of those bikes would need servicing under warranty. Most Euro dealers would probably take the broken bike frame from the angry customer and exchange it on the spot for one they had in stock. The dealer would then send the defective Klein frame to Storck, or directly to Klein, and file a warranty claim with Klein expecting to be reimbursed since the dealer had already given the customer a frame from his existing stock. Klein would receive these defective frames and probably noticed from the serial numbers that some of these were U.S frames. "Why are we getting defective U.S. frames from our European dealers? Warranty Denied!!" A small Euro bike dealer can't be expected to look at a Klein frame and know just from the serial number whether it's a U.S. or European frame and whether it would qualify for Klein's warranty reimbursement. You can also imagine the European dealers complaining that Klein wasn't reimbursing them because a U.S. frame didn't qualify under the terms of their European warranty. So the solution would appear to be that Klein started making it much easier for their dealers & distributors to identify a non-U.S. frame from the head tube badge and other special markings. If the frame had these items, then the dealer would know whether or not the customer had the bike shipped directly from the U.S. (gray market) or if the bike had come through the proper European distributor/dealer network channel.

Long winded but hopefully helpful to explain the "why" behind them applying these badges but at least we have that November 1992 is the official time that Klein says they started doing it.
 
Thanks Jeff, the November 1992 date is very interesting and somewhat supported by my Quantums (from Australia), the 08/1992 has no badge while my 10/1992 has a gold badge.

4330496573_9b1d3a8f96_o.jpg


4331231326_9cd04d4286.jpg
 
Back
Top