Argos Cycles (Bristol) "Ream & Sleeve" service

rethreading or retapping a bottom bracket is only going to be successful if there is metal to cut into, needing a sleeve implies there is insufficient meatiral with which to from a thread.

give the choice of epoxied helicoil or insert, the insert soudns like a better plan to me and there is not that much price difference.

have you tried using JB weld - supposed to be as strong as metal (yeah right!) but I would imagine the surface needs to be rust free for it to stick.
 
How can they want £17 for postage to them when your posting it?
If your prepared to wait in all day for a courier to pick it up (or from work) then it can be as cheap as £5.99.
Even royal mail are £12.30 for a heavyish frame.
 
Rampage:
How can they want £17 for postage to them when your posting it?
That'll be because they are arranging the pick up :wink:

They're employing someone to do the admin of another arranged pick up, Purchase Order and putting it through their accounts, and paying for the insurance, instead of the OP.

If the OP wants save a few quid by doing their own shipping, and arrange a pick up when it's ready, then I'm sure Argos would be more than happy to let them do the work and take the responsibility. You can't expect a specialist commercial company to do the work of arranging shipping both ways at the simple minimum cost of shipping.

It's the same as an LBS being put out of business by Wiggle and CRC. Wiggle won't service a bike, give you advice, or know anything about bikes older than last year. They only make profit from undercutting prices on the bikes and parts (they sell huge amounts at approximately 3% over trade price), then people complain when the LBS puts its servicing prices up to make a living from servicing stuff that wasn't bought from them in the first place.

If the framebuilders and engineers can't make a reasonable profit from the work they do for us, they will die out completely and nobody will do this sort of work.
Either invest in the time, effort, tooling and money doing it yourself or pay for a professional, but don't bitch about the cost.

All the best,
 
So when there are companies that can courier it for £5.99 Argos are charging another £11 to organise this? People complain when I charge them £1 for a delivery!
It's crazy, how long does it take to arrange a courier? 5 minutes? I'm sure they are getting good at packing frames by now so perhaps 15 minutes altogether? Sounds like a bit of a hidden charge to me, no wonder reaming and sleeving doesn't seem like a to un-reasonable price!
 
As I said:
If the OP wants save a few quid by doing their own shipping, and arrange a pick up when it's ready, then I'm sure Argos would be more than happy to let them do the work and take the responsibility
However, if I was Argos, arranging a pick up of someone's frame, it would have to be fully insured, at full replacement value. Any damage, previous, fictitious, or actually incurred during shipping, could be claimed as Argos' liability by the customer. In this case, I would want to insure the incoming and outgoing shipments for at least £500 to cover any eventualities, especially given that, one way at least, it is being packed by the customer and picked up blind. My couriers (TNT & DHL generally) only cover stuff to a declared value of £50 within the basic shipping cost. £500 cover would cost an additional £15 each way at least. Company 'Goods In Transit' might cover any loss or claim, but with a typical excess of £150-£300 on a business policy, it's not worth losing your no claims, or risking a visit to the small claims court and an unproductive day away from work. So, the customer pays the extra cost, or sends it themselves at their own risk.

Time involved..."5 minutes to arrange the courier, 15 minutes to pack the frame". Yes, true but also: another entry in the accounts, another line on the courier's invoice to check against the purchase order raised, check they haven't over charged you or volumised it at the depot, new shipping box and packing, label printing, Docs Enclosed envelope, another delivery to track, another email to send the tracking number to the customer, taking photographs to prove the condition of packaging and frame on arrival and departure, chasing the couriers when they haven't picked up, being nice by listening to the miserable driver, letting him use the toilet, watching him throw the box into the van :evil: ...it all adds up.

All usually non-billable time, at a cost to the company which wouldn't be incurred if the customer brought the frame into the shop and took it away again when the job was done, or arranged their own shipping. They are being asked to pay for an additional service...hardly "a hidden charge".

Given that the average UK company overhead per hour/per employee* is close to £20/hour+wages, charging £17 to cover your customer's arse and do all the work for them doesn't sound that bad to me. :wink:

That'll do...it's up to the OP.

All the best,


(*ref: ONS 2007: average annual overhead cost per employee £23,244/1200 productive hours per year = £19.37 per hour+wages)
 
Re:

Dick Scruttock":2kwjvwad said:
Going off the description I would guess they ream the BB shell out slightly then press in a sleeve with new threads in it so not really a re-tap job.
yes that is what we do remove all the old thread & fit a whole new sleeve into the frome then face & tap it out. it's a perfect replacement for damaged threads & we do carbon bottom bracket repairs aswell. the price of postage is not down to us it's the carriers that charges us that & it includes insurance & next day delivery & us to pack the frame and arrange delivery/collection
 
Re: Re:

delboyt":ro06x0m8 said:
Dick Scruttock":ro06x0m8 said:
Going off the description I would guess they ream the BB shell out slightly then press in a sleeve with new threads in it so not really a re-tap job.
yes that is what we do remove all the old thread & fit a whole new sleeve into the frome then face & tap it out. it's a perfect replacement for damaged threads & we do carbon bottom bracket repairs aswell. the price of postage is not down to us it's the carriers that charges us that & it includes insurance & next day delivery & us to pack the frame and arrange delivery/collection

What holds the sleeve in ? is it welded, bonded ?. :?
 
Re: sleevs bbkt

to secure the new sleeve it depends on how you go about it. if you want a respray then we will braze it in if it's a steel frame otherwise we use a bond to secure it in place. not superglue. if you want more details ask for garry or mark on 0117 9724730.
if your not sure to use our post service feel free to use your own courier & we can do the same for return if that's what you prefer.
 
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