There is a high up department at British Gas who deal with complaints from the Ombudsman. The email address is: customer.service.director@britishgas.co.uk
Things have a higher chance of being sorted through this department. Also writing something on their Facebook page tends to get a reasonably good response.
Santander lent me £900 interest free after having a go at them on the Facebook page. Although it was them who had lost the money in the first place!
Things have a higher chance of being sorted through this department. Also writing something on their Facebook page tends to get a reasonably good response.
Santander lent me £900 interest free after having a go at them on the Facebook page. Although it was them who had lost the money in the first place!
