I concur. Several purchases over the last few years.
The only time I had a problem was when they sent me the wrong frame, which was also damaged (but repairable).
They sent a replacement in no time and let me keep the first one.
Came across that name quite a few times while looking for frames, and avoided them because the frames looked like generic BSO ones. Might have to have a look at their webshop then.
Thanks for the tip.
Another thumbs up - he sent me the wrong colour saddle once, we had a quick chat on the phone and then he sent another out for pennies, saving us both time and trouble, top lad