Nightmare with Myherpes and have refused to ever buy from anyone threatening to use them. Cheap and convenient to arrange collections or drop off at their collection point but utterly cack at delivering.
They try to deliver three times before returning the package. There's no depot to collect from. There's no way of scheduling a delivery for an appropriate time. There's no way of tracking the parcel so that you can at least take the day off to ensure you're in the next time they try to deliver.
When they tried to deliver to me apparently two of their attempted deliveries were on the same day
Agree with you 100%. It took them 2 days to collect the small packet, 2 days for it to get to their 'hub'. Then the card that comes through the door has the drivers mobile number which turns out to be unavailable for two days. I texted twice before finally I rang again and got an answer from a rather unhelpful driver who would deliver it the next day (Saturday) "sometime after 12 o'clock." 6.30pm it arrived. Terrible service - Avoid them.