My 100% Ebay record - RIP

[drcarlos]

Over 700 transactions and I just noticed today I got negative feedback in May.

Sods law isn't it, I sell a Harddrive that's been sat in my desk drawer for about 4 years and worked fine on removal. Before dispatch I thought i'd better test it and it failed to format. Oh well I thought, I messaged the buyer and apologised thinking better to know now than waste time and money on postage. I refunded straight away and sent a request to cancel the transaction to which they'd agreed and the barsteward has neg'd me for it, saying I sent no reason for the cancellation, which is a lie. As ebay don't show ratings next to the transaction count now I'd not noticed so can't get it pulled.

Just wanted to vent, live and learn to test everything before and after auction.

Carl.

 

[shed]

Re:

as a seller ebay doesnt really help apart from taking yer cash

 

[sherlylock]

Unfortunately with eBay you're dealing with the human race....and a small percentage of those humans are twats.

I had a negative feedback removed earlier in the year after a load of hassle - I sold a set of bar ends (really cheap I might add) and the packaging split in the post. Buyer had to collect them from the post office after the postie had retrieved them from the bottom of the postage sack.

Buyer had received both bar ends, in good condition but because he had a bee in his bonnet about the fact I had re-used a jiffy bag which had split in the post he gave me negative feedback! Essentially it turned into a bit of a power trip - because I didn't apologise for using a second hand jiffy bag (even though I had no need to) and I "blamed" Royal Mail for splitting the package he felt justified in leaving neg feedback. He even sent me back the packaging to show me it was split.....

There are some people in life who are never satisfied. Unfortunately this means that maintaining a 100% seller feedback is quite an achievement!

(and if you are the gent who bought the bar ends off me and happen to be reading this - you are a nob.)

 

[The History Man]

Sympathies. Still on 100% here but reluctant to sell much these days since the system changed.

 

[hamster]

I sold a camera the other week, which ended up as a non-payer. In the end i went through all the procedure, etc etc. What surprises me is that it hasn't gone as a negative on the (non) buyer.

 

[drcarlos]

I sold a camera the other week, which ended up as a non-payer. In the end i went through all the procedure, etc etc. What surprises me is that it hasn't gone as a negative on the (non) buyer.

Even if they neg you that's an easy one to get pulled according to the pages I have read.

My case and Sherlylock's are not, sadly.

Carl.

 

[sherlylock]

I got lucky in getting my neg feedback removed. In that when he sent the split jiffy bag back to me he sent it recorded & my postie (thinking he was doing me a favour) signed for it himself and put it through our letterbox - which he shouldn't have done.

I used this as an example to the buyer to show him that Royal Mail aren't faultless and that maybe they were at fault with damaging my parcel....and I think he saw sense in the end and agreed, via the help of eBay, to have my neg feedback removed.

Unfortunately we then had a visibly upset postie on our doorstep a couple of weeks later - apologising for signing for our stuff and saying that he was being investigated because of a complaint from a customer. Wonder who that was! I got my feedback removed at the expense of our postie getting an ear-bending from his guv'nor.....which I felt really, really bad about!

As I say - there are some people in the world who will never be satisfied and who have nothing better to do with their lives than to take grievance with the world.....sounds like you've met one of them!

 

[hamster]

Quite. I think that everyone expects that somebody with over 100 transactions will have bumped up against a loony at least once.
I had an encounter with one such recently who sold me a defective electrical item. When I complained that it didn't work and asked if the seller had tested it, I got the answer "Well it looked like it would work". :facepalm:

What scares me is that people like that are allowed to vote...explains a lot really. :shock:

 

[02gf74]

Just checked mine and it is 100%

Had some negatives but they get dropped off after a few months, could be 3 or 6.

Think of it as driving license points, you can accumulate a few and still drive/trade and they get dropped in time.

If you get too many ebay negs, they stop you fron selling.

 

[Harryburgundy]

Re:

Speak to Ebay drcalos, they may remove the negative feedback. I had an incident recently where unwarranted neg feedback was received. After chatting to them the feedback was removed.