blightyinfurs
Old School Hero
I've paid about £25 for PM to deliver 2x parcels (2x wheels in one, frame and bits in other) with £300 insurance; delivery from midlands to south coast. They turned up refusing to pick up the parcels, with the courier saying they were the wrong size.
When I contacted PM, they said the delivery did not go ahead as they picked up the parcels and they were found to be overweight at their depot - it is now considered a returned parcel and they are refusing a refund.
The parcels never left my house!
I've asks for a refund which they are refusing.
Do NOT use parcelmonkey, they're a useless excuse for a company. No service whatsoever.
Any ideas on how to further a complaint for services not rendered? They don't strike me as a listening company, and I want my £25 worth.
When I contacted PM, they said the delivery did not go ahead as they picked up the parcels and they were found to be overweight at their depot - it is now considered a returned parcel and they are refusing a refund.
The parcels never left my house!
I've asks for a refund which they are refusing.
Do NOT use parcelmonkey, they're a useless excuse for a company. No service whatsoever.
Any ideas on how to further a complaint for services not rendered? They don't strike me as a listening company, and I want my £25 worth.