a very good friend of mine whom I trust implicitly is the manager/supervisor of the Deansgate Evans... and while I cannot vouch for other stores, I can say with absolute certainty that anything levied at Evans as a generalised sweeping statement, would NOT be tolerated at his store
Is that Tom?
I think all the Manchester Evans stores are excellent. The Chill Factoré one is massive. I took my old Klein in there once and spent a long time with one of the young staff converting it to V-brakes.
They price match CRC too, and they build all my wheels for me.
Only bad thing I can say about them is that an ex-member of their staff has deleted me from Facebook in the last week!