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PostPosted: Tue Oct 16, 2007 9:17 am 
Retro Guru
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Joined: Thu Jul 12, 2007 8:19 am
Posts: 2037
Location: Swansea
I'm building up a Triathlon bike at the moment so I've been ordering a few bits online :)

Ordered a chainset and BB and got an e-mail the next day to say it was now out of stock :? had a quick look at the ads on Bikeradar and someone had just posted the next chainset up for less money with a BB :D plus they were also selling some nice wheels so did a good deal for both, Bargain :D

Now the moral dilemma :shock:

A few days ago I ordered a few bits from a very well known chain of bike shops, total order value of about £40, it arrived this morning and one item is correct but the other item is a much more expensive item :shock:

So instead of a total order of £40 its a total order value of £180 :shock: they've only taken £40 I checked this morning :D

If it was a small independant I'd have contacted them already but as its a BIG group and they messed me about a bit with my last order I'm in a bit of a dilemma :oops:


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PostPosted: Tue Oct 16, 2007 9:24 am 
King of the DuckBoard
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Joined: Sun Jan 28, 2007 12:30 pm
Posts: 21466
Keep it. If it was a small local who hadn't messed you about then i'd told them.
But they have messed you about so keep it


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PostPosted: Tue Oct 16, 2007 9:35 am 
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Joined: Tue Sep 11, 2007 11:33 pm
Posts: 2192
Location: Liverpool
that pocket feels a whole load better doesnt it when this hapopens

me lil bro had a similar thing happen earlier in year he order an mp3 online didnt arrive cut long story short they had to call 3 times to see where order was and in end received 3 mp3 players valued at £80 each and only got charged for 1


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PostPosted: Tue Oct 16, 2007 10:22 am 
Posh Mark
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Joined: Wed Apr 18, 2007 2:49 pm
Posts: 5982
Location: As far from the city as you can be ....
tintin40 wrote:
Keep it. If it was a small local who hadn't messed you about then i'd told them.
But they have messed you about so keep it



The mans right! :D

Take the goods and walk away whistling............... :D :D :D :D


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PostPosted: Tue Oct 16, 2007 3:50 pm 
King of the DuckBoard
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Joined: Sun Jan 28, 2007 12:30 pm
Posts: 21466
One word of caution. I know (as i'm sure you do) that their a quite alot of shop staff who visit this site so don't give away to much. Other wise they may remember :roll: That we don't want


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PostPosted: Tue Oct 16, 2007 4:34 pm 
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Joined: Mon Sep 10, 2007 10:40 pm
Posts: 1526
Location: Atherton, Manchester
Similar sort of thing happened to me but with screwfix. I ordered a £50 ryobi drill online and when they delivered it, it was a £210 Dewalt one. My consciense lasted all of 20 minutes before i whipped it out the box, charged it up and started drilling holes in things like a man possessed :lol: :lol:

The thing you have to ask yourself is if it was the other way round do you think they would would have given you a refund if you had'nt noticed theyed took extra money?


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PostPosted: Wed Oct 17, 2007 6:17 pm 
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Joined: Wed Mar 14, 2007 4:19 am
Posts: 518
Location: cornwall
happened to me on ebay last week, bought a new £80 spray gun and they sent me 2 :)


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