Ken is a top bloke! I PM'd him out of the blue in the hope he could help me out with a local collection. Despite not knowing me from Adam he kindly agreed and although the deal didn't go through in the end I don't really think that's the point here - the intention was there and I appreciated it
It's people like Ken that keeps me coming back to RB. He shipped some precious cargo (a Funk fork) a week or so ago and it arrived safe and well this morning.