Right, this is a long story so I will make it short. I'm also not one for slagging people off but I just have to say something this time.
I bought a Roberts frame from a member here well over a year ago. It went straight to Colour Tech for repaint and I have finally got it back today after months and months of chasing. Firstly the guy did it wrong after detailed instructions and phone calls. Since then I think he's had it in for me.
Firstly the brand new Mavic 305 headset I supplied with the frame wasn't returned.
Secondly the top of the seat tube is bent in and all the paint has flaked off, there is a chip on the underside of the rear stay and the rear dropouts are all scratched.
I can live with the little chip and scratches as that would happen in everyday use – over time – but not the bent seat tube.
I would just like to warn people that if you thought of sending a frame there – DON'T – stay well away.
I bought a Roberts frame from a member here well over a year ago. It went straight to Colour Tech for repaint and I have finally got it back today after months and months of chasing. Firstly the guy did it wrong after detailed instructions and phone calls. Since then I think he's had it in for me.
Firstly the brand new Mavic 305 headset I supplied with the frame wasn't returned.
Secondly the top of the seat tube is bent in and all the paint has flaked off, there is a chip on the underside of the rear stay and the rear dropouts are all scratched.
I can live with the little chip and scratches as that would happen in everyday use – over time – but not the bent seat tube.
I would just like to warn people that if you thought of sending a frame there – DON'T – stay well away.