NeilM":vo55mobg said:DO NOT USE Coloutech.
I had a frame reside there for around 5 months, which was only persuaded out of them by constant calls from Brian at Chas Roberts. A friend (and forum member) has been waiting a year for the return of his frame, despite constant contact with them.
In addition, some of the paint on my frame is very delicate, not what is required on Roberts mountain bike.
Tel, try Argos in Bristol.
Montello":drxxpj64 said:Took 2 weeks (I think) ...
NeilM":3onczxpb said:Montello":3onczxpb said:Took 2 weeks (I think) ...
I wish!
Every time I rang Roberts they would go and have a look, say it was not back and then go and chase Colourtech.
When I saw Brian recently at Bespoked Bristol, the first thing he did was apologise (again) for the delay.
Fortunately, I have Argos pretty much on my doorstep, so my Dave Lloyd is currently with them, and any future work will go there too.
NeilM":3313pdv3 said:I'm not sure; as I said in my original post, a fellow member has been waiting a year to get his frame back. He just cannot get them to return it.
Montello":1qqh40dm said:Is he dealing direct?
Anyway all I can do is share my own experience which was excellent.