I am surprised that no one has mentioned a coffee machine! Or even a kettle, mugs, a jar of coffee (Dowe Egberts of course), some milk, sugar (for those who like that) and a spoon to stir.
I will not re-iterate the previous comments about customer service - common sense should tell you that. Ian's comment is very valid - it is about expectation - i did a course recently and this was mentioned in passing, i believe it is very important - if you are doing a job for someone and it will take 3 weeks, tell them 3 weeks - and do it in 3 weeks. They may think that 3 weeks is too long and that is fine, but if it takes 3 weeks and 1 day - they will be unhappy, give customers realistic timescales and they will have no opportunity to complain. I would rather wait a little longer on something that is done right and i think most people would agree with that. Am i rambling again?? I'll get my coat ....
The very best of luck with your adventure/venture Tel. I might visit one day - and i will expect coffee!!!
I will not re-iterate the previous comments about customer service - common sense should tell you that. Ian's comment is very valid - it is about expectation - i did a course recently and this was mentioned in passing, i believe it is very important - if you are doing a job for someone and it will take 3 weeks, tell them 3 weeks - and do it in 3 weeks. They may think that 3 weeks is too long and that is fine, but if it takes 3 weeks and 1 day - they will be unhappy, give customers realistic timescales and they will have no opportunity to complain. I would rather wait a little longer on something that is done right and i think most people would agree with that. Am i rambling again?? I'll get my coat ....
The very best of luck with your adventure/venture Tel. I might visit one day - and i will expect coffee!!!