sounds like the bloke that owned the shop i used to manage
kept ordering low end bikes that nobody wanted and wouldnt let me diversify the list of distributors
my little place was the smaller low end of the 2 shops in town . its very saddening when 9 out of 10 people tell you they come to you because its you and they dont want to go to the other shop
shame the constant supply of bikes to fix couldnt keep it afloat . i was there a year but the lack of sales ( small premises so lack of range ) meant it had been trading to a loss for at least 3 years and the letting company was putting the rates up so it came to an end
just a shame i didnt grab more stuff before i cleared it out
it was the only job i enjoyed . i even pedaled 15 miles there and then 15 back each day and i would only ever see the owner once every 2 weeks
if you have a good customer base you could start offering mobile servicing . does your shop close sunday ? might be worth turning that extra day into offering a more bespoke service from the back of a van , or picking up from there house and dropping it back off . i know where i am a lot of people find it hard to get a bike to a shop and then pick it up during the week
"It also has a seat. I don’t use it, but you probably will for the first few years until you build up the muscle."