After speaking to yeti dealers they have confirmed that the frame is indeed incorrect size and the seller has now seen the light (at last).
So how does this work? Do i have to send it back and pay the postage before she will refund like she claims? What stops her getting frame back and then keeping my money? Will I get all my postage fees back?
I think i must have been lucky on ebay up until now!
Did a little research on that
They cant ask for you to pay the return postage,unless it was agreed PRIOR to you entering into the contract with the seller[ie bidding on the auction] Was there a written clause stating you have to pay refunds? --NO!.
then tough titty's love you pay the buyers return postage costs too
Not too sure on the refunding rules,but i'd think the seller would have to receive the goods before refund[including the return cost]
If she doesnt refund you or tries to withhold due to *damage that wasnt there when i sent it*[Bitchyness,take loads of photos before sending back to refute any damage claims] contact citizens advice and threaten court action,which she would lose due to the fact courts are only concerned with the facts
She got the facts wrong and therefore sold an item unfit for purpose
I dont know what happens to feedback on these problem sales ,if you leave it or whether its cancelled due to the problems
If you do have to leave feedback ,
Leave a neutral and something like -problems, though eventually resolved were made difficult by an obstinate seller
Not too insulting and it puts your point across better than
BAD SELLER,UNTRUSTWORTHY or some shit like that
she did after all make an honest mistake,ok her attitude sucks but......
[look after you're own karma
1976 Raleigh Chipper,1991 Muddy Fox Adventurer, 1992 Raleigh Diablo ,1992 Rudy Project, 1995 Cannondale M200 ,1997 Santa Cruz Tazmon ,1997 Specialized Stumpjumper ,1997 Specialized Rockhopper ,1997 Marin Quake 9.0,1998 Marin Pallisade trail ,1998 Raleigh Torus,1999 Orange Clockwork , 2005 Kona Hahanna , 2010 Orange Pure7
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