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PostPosted: Fri Oct 24, 2008 9:44 pm 
BANNED USER
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Joined: Tue Jan 09, 2007 8:41 pm
Posts: 10015
Hi guys , been using a macbook now for some time it has to be said that they are fantastic to use.. every thing on it feels solid and well made.

I had been using Pc's for years before I made the switch just purely from a business point of view and fancied a change, anyway about 2 months ago , the keyboard started to play up , in the way that the bottom row of keys would intermittently work :roll: and when I went out to work one day, I came home to find that the casing around the machine was damaged :evil: :evil: :twisted:

I ask the mrs only to receive it might have been my younglin :roll: :twisted: anyway I contacted apple to see about repair and they referred me to a apple repair centre :roll: I phoned them and explained the problem and have said that roughly it would be

Two hours labour at £ 160.00 PH
Plus parts, which they would not even give me an idea to the costs ! all they said that I may be better off buying another new machine !! Am I being ripped off or what !!

Anyone know if this is about the going rate or, if you know someone else who might be able to undertake the work for me cheaper, as the machine is out of its warranty :roll: so it does not have to be an approved apple dealer :)


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PostPosted: Sat Oct 25, 2008 1:11 pm 
King of the DuckBoard
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Joined: Sun Jan 28, 2007 12:30 pm
Posts: 21466
£160 :shock: sounds like a rip off.


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PostPosted: Sat Oct 25, 2008 2:49 pm 
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Joined: Sat Jun 21, 2008 12:20 am
Posts: 862
Location: St. Helens
Claim a new one on your home insurance,surely your covered for accidental damage


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PostPosted: Sat Oct 25, 2008 3:51 pm 
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Joined: Wed Apr 04, 2007 2:33 pm
Posts: 723
Location: Highlands
Yes, all Apple products that I've ever encountered (and that's a lot, over a very long period of time) have been a rip-off. Parts are almost always outrageously expensive (100 USD for a single hinge sound good to you?) and £160/hr for labour is ludicrous.

Do yourself a favour and ditch it (if you really must have a laptop) for a Dell. I'm not aware of any other manufacturer who has better availability of service documentation and parts availability is as good as it gets...

BTW, if it's just the keyboard that's damaged (and it might well be that, or even just the connector having become partially disconnected) there ought to be plenty of people around you who could replace or repair that for less than £60/hr, never mind 160.


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PostPosted: Sat Oct 25, 2008 7:30 pm 
King of the DuckBoard
King of the DuckBoard

Joined: Sun Jan 28, 2007 12:30 pm
Posts: 21466
Keep the Mac. - 'A is for Apple pc is for peace of crap'


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PostPosted: Sun Oct 26, 2008 8:48 pm 
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Joined: Tue Feb 20, 2007 3:39 pm
Posts: 1846
:evil: :evil: :evil: :evil: :evil:

Mac prices do suck. They take the piss, everyone I know with a Powerbook has had to replace the power cable at least once for £60 a time.
I mean you pay ridiculous money for something that's gonna break down in a year or two, just f--ks me right off!! :twisted: Whenever I can I buy from non-Apple companies because they're cheaper and it's two fingers to Apple.

Saying that though I do love my Powerbook, it just feels so much better an a plastic pc, I guess that's what we pay through the nose for, the brand.

Rant over.... :lol:


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PostPosted: Sun Oct 26, 2008 9:50 pm 
King of the DuckBoard
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Joined: Sun Jan 28, 2007 12:30 pm
Posts: 21466
beepbeep wrote:
:evil: :evil: :evil: :evil: :evil:

Mac prices do suck. They take the piss, everyone I know with a Powerbook has had to replace the power cable at least once for £60 a time.
I mean you pay ridiculous money for something that's gonna break down in a year or two, just f--ks me right off!! :twisted: Whenever I can I buy from non-Apple companies because they're cheaper and it's two fingers to Apple.

Saying that though I do love my Powerbook, it just feels so much better an a plastic pc, I guess that's what we pay through the nose for, the brand.

Rant over.... :lol:


I agree Apple prices are :evil: and the company pisses me off with their control. But once found a not Apple shop then life is better. Mac's are much better to use. :D


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PostPosted: Mon Oct 27, 2008 10:31 am 
King of the Skip Monkeys
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Joined: Wed Nov 07, 2007 4:34 pm
Posts: 26186
Location: Moomin Valley
As my monicker states - being said Ming of the Kip Skonkeys, I recently found a Mac Book Pro at the local recycling centre. I used to repair these so when it didnt power up, the error codes said new main board time. So, put it on ebay for £1

it sold, as a spares repair only, for over £350! I nearly fell of my stool...


Last edited by legrandefromage on Mon Oct 27, 2008 11:33 am, edited 1 time in total.

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PostPosted: Mon Oct 27, 2008 11:27 am 
Retro Guru

Joined: Tue Oct 23, 2007 4:57 pm
Posts: 900
Location: Leeds
Where about are you based Sithlord?


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PostPosted: Mon Oct 27, 2008 12:13 pm 
Mr Benn
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Joined: Wed Oct 25, 2006 10:07 am
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legrandefromage wrote:
Ming of the Kip Skonkeys



:lol:


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