Retrobike Forum Index

It is currently Mon Dec 17, 2018 2:22 pm

* Login   * Register * Search  * FAQ



Post new topic Reply to topic  [ 5 posts ] 
Author Message
PostPosted: Sat Nov 03, 2018 4:28 pm 
retrobike rider
retrobike rider
User avatar

Joined: Sun Dec 02, 2007 6:35 pm
Posts: 5874
Location: Dunkeswell, Nr Honiton, Devon
I ordered some elastomers from the USA, and they were shipped end of September, but still havent turned up. The USPS number gives details to say it was collected and enroute, and the also the Post Office tracking site that says:

The item has been accepted and it's on its way. More information will be available as it travels through the network.

I paid for them by credit card, so the questions are - how long do I wait before I speak to the Post Office, if they don't ever turn up do I just accept it, and can I claim back via CC company if they dont turn up?


Top
 Profile  
 
PostPosted: Sat Nov 03, 2018 5:03 pm 
BoTM Winner
BoTM Winner
User avatar

Joined: Sun Jun 23, 2013 3:12 pm
Posts: 1740
Location: Southernmost US
Did you get them from suspensionparts? If yes, I’d email him. He responds in 24hrs. Yes you can claim the loss against the card easily. Refunds are usually quick with major cards.


Top
 Profile  
 
PostPosted: Sun Nov 04, 2018 12:22 pm 
Old School Grand Master
Old School Grand Master
User avatar

Joined: Thu Nov 26, 2015 7:29 pm
Posts: 4650
Location: peak district
I would contact the PO now, and or USPS.

Sometimes things arent updated. If USPS states it hasnt been delivered then contact them. Then again for the PO to say it was accepted means it should be in their possesion now. Usually this means its in customs, was handed over, but USPS should update and confirm that, and is not yet on way with PO as they will issue a tracking number of their own when it is.


Top
 Profile  
 
PostPosted: Sun Nov 04, 2018 1:14 pm 
BoTM Winner
BoTM Winner
User avatar

Joined: Sun Jun 23, 2013 3:12 pm
Posts: 1740
Location: Southernmost US
I agree with Mark. There seems to be a period of time that’s like a “black hole” when parcels are transferred from the originating country carrier to Customs, and then to the destination carrier. The sender should be able to trace with his/her original tracking number via USPS which is why I suggest contacting Jim if you got them from suspesionparts.


Top
 Profile  
 
PostPosted: Sun Nov 04, 2018 11:08 pm 
retrobike rider
retrobike rider
User avatar

Joined: Sun Dec 02, 2007 6:35 pm
Posts: 5874
Location: Dunkeswell, Nr Honiton, Devon
Yes, it was suspension parts. Normally the overall time period it a bit quicker than this. I'll look into contacting them both.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 8 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  

About Us

Follow Retrobike

Other cool stuff

All content © 2005-2015 Retrobike unless otherwise stated.
Cookies Policy.
bikedeals - the best bike deals in one place
FatCOGS - Fat Chance Owner's Group

Powered by phpBB® Forum Software © phpBB Group