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PostPosted: Tue Aug 06, 2013 9:48 pm 
Special Retro Guru
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Joined: Mon Sep 29, 2008 11:34 am
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Location: Don't mess with monkeys, man
I think the "no way" thing can be selective. There's possibly no easy way for the average punter.

If a bank itself made the mistake, and credit your account to the tune of several thousands? I'm sure that at least some wouldn't let it slide...


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PostPosted: Tue Aug 06, 2013 9:49 pm 
Old School Grand Master
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Joined: Sun Sep 05, 2010 1:10 am
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Location: Heathfield, East Sussex
The only reason the Account holder who made the mistake can't get their money back is because they don't know who to ask...

...how many permutations are there to an eight digit account number?

If they had 'written' the account number down erroneously the bank could identify which account the money had gone to; as it is the account number was obviously miss-typed at the time, see above!


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PostPosted: Tue Aug 06, 2013 10:00 pm 
Two Fat Ladies

Joined: Sun Jun 23, 2013 4:21 pm
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Surely it would show on their account the sortcode and account number of where the money went. It's then easy enough to find what bank the sortcode relates to. But the bank still can't return the money.


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PostPosted: Tue Aug 06, 2013 10:11 pm 
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Location: Camden, London
not all the permutations are valid due to check digits, the use of IBAN (http://en.wikipedia.org/wiki/Internatio ... unt_Number) by banks eliminates the risks with single transcriptions, if the account doesn't exist it will still leave your account and will end up in limbo in a suspense account where it may sit for a while having bounced back from the bank where it was sent, the bank in question can send a message along the same trail that the payment went requesting the money be returned, I know of cases where this has been done and money returned. If people refuse to authorise the return then believe legal action can be taken, I think that permanently keeping something that's not yours even if innocently obtained is still theft once aware of error, but sure someone may know legal bit


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PostPosted: Tue Aug 06, 2013 10:29 pm 
Old School Grand Master
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Location: Heathfield, East Sussex
garethlewis wrote:
Surely it would show on their account the sortcode and account number of where the money went. It's then easy enough to find what bank the sortcode relates to. But the bank still can't return the money.


Not with a mis-typed online payment; the only info recorded would be the account 'name' which is just a reference for the account holder making the payment, not electronically transmitted info to the receiving bank...

...hence all the warnings not to finally press send/enter/etc until you are sure the details are 100% correct.


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PostPosted: Wed Aug 07, 2013 8:23 am 
retrobike rider / Gold Trader
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Joined: Thu Jan 07, 2010 12:23 pm
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Location: Cumbria
Think I'm sorted! Got a message from an RB member yesterday who had sent me some funds a while ago. When using a banking app on his phone has selected my details by mistake and send over some more money. Hopefully a happy ending. Thanks for the advise above.


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PostPosted: Wed Aug 07, 2013 8:31 am 
South East AEC
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Joined: Wed Oct 03, 2007 3:39 pm
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Recently had a customer over pay me by £12000 ! mistakes do happen, usually EBKAC (Error between keyboard and chair)


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PostPosted: Wed Aug 07, 2013 8:35 am 
retrobike rider / Gold Trader
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Location: Cumbria
£12k is a fair error! Working in Finance I heard of £25m or £27m that had got lost between parties when being invested. They knew which parties it had got lost between but neither could find it. Was sorted within a few days, but there was some sweating done in that time!


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