It is a bit late now, but I am presuming you paid via Paypal? If ever you want to open a dispute over something that isn't how you expected on EBay use the PayPal dispute and forget eBay. You wouldn't have had to have read any of the drivel, you could have opened your dispute, stated your case and not agreed to any resolution other than a full refund/return. Yes you would have taken a hit on courier costs, but I would still class that as a victory
i did indeed pay via paypal. i didn't realise that you could just cut out eBay and use paypal to settle the dispute but shall keep that in mind if i ever need to go through this again. right now i would be more than happy to take a hit on the courier if it meant having this piece of sh*t out of my life
EDIT: recieved a message from eBay this morning reccomending for me to try and resolve the issue with the seller, to which i replied i was no longer interested in pursuing a resolution with the seller basically because of her unreasonableness and attitude towards the situation and would be opting to wait untill the 4th of july to escalate the case. eBay haven't asked to see any pictures just yet so i assume they can't be thinking that i'm responsible for the damage etc and are looking to be in my favour. fingers crossed!
94 dave yates
specialized sx trail FOR SALE