I use Scottish Hydro, and for some reason never bothered shopping around. When I rang them to get a business supply reconnected they were all sniffy and asking for a deposit as the unit had a previous tenant who didn't pay their bill.
Pointed out I have been a customer for twenty plus years, domestic and business, and had never had to pay a deposit and was not about to.
They were evasive when it came to the details of the rates and contract as well, wanting me to sign up before I got any further.
Called EON and within five minutes had it all sorted, credit check done so no deposit and contract for twelve months I am perfectly happy with.
Excellent customer service.
Impressive - we changed provider last year ( I let Mrs A do it as I couldn't be doing with the hassle!) and it was a nightmare. They couldn't have made it more difficult!
If you can't be a good example, be a horrible warning!
Current rides:1994 Orange P7 (project), 1995 Clockwork (the f-in-law's), 1996 Orange C16R (the wife's), 2007 Ltd Edition Clockwork, 2011 Orange 5 Pro, 2014 Planet X Carbon road bike
Previous rides:1993 Orange Clockwork XC Pro, 1993 Orange Clockwork XC expert, 1994 Kona Kilauea, 1995 Kona Cindercone, 1995 Orange E3, 1996 Orange P7 XT, 1997 Saracen Maxtrax, 2009 Orange Evo 8