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PostPosted: Tue Oct 16, 2012 8:32 am 
retrobike rider
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Location: Prestwick
I took a contract out on a Samsung Galaxy Note from Phones 4 u.

The phone was unlocked and with vodafone.

I still had an o2 contract running so put my o2 sim in for a few months

O2 contract now up on the 23rd

The phone now seems to have locked to my o2 sim, it wont accept the vodafone sim any more?

How can I unlock it?

Also how will my google play account work now, Im I right that its against my email so If i get my vodafone sim to work I willl still have access to all my paid aps etc?

This is my first android phone

Thanks


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PostPosted: Tue Oct 16, 2012 8:41 am 
retrobike rider / Gold Trader
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Location: Yateley, Hants.
crud wrote:
I took a contract out on a Samsung Galaxy Note from Phones 4 u.

The phone was unlocked and with vodafone.

I still had an o2 contract running so put my o2 sim in for a few months

O2 contract now up on the 23rd

The phone now seems to have locked to my o2 sim, it wont accept the vodafone sim any more?

How can I unlock it?

Also how will my google play account work now, Im I right that its against my email so If i get my vodafone sim to work I willl still have access to all my paid aps etc?

This is my first android phone

Thanks


This can't happen as the devices are locked at the factory. Was the SIM PAYG? If so if unused Voda deactivate them after a whille and that's probably what has happened.

Carl.


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PostPosted: Tue Oct 16, 2012 8:49 am 
King of the Skip Monkeys
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drcarlos wrote:


If so if unused Voda deactivate them after a whille and that's probably what has happened.

Carl.


tru dat.


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PostPosted: Tue Oct 16, 2012 8:54 am 
retrobike rider
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both sims are contract.

I hard reset the phone. I have also asked for a new voda sim but haven’t used that yet

so your saying I should be able to swap freely between contract sims on my factory unlocked phone? because that was the case in the first few weeks but I cant now.

got the phone in feb


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PostPosted: Tue Oct 16, 2012 11:00 am 
retrobike rider / Gold Trader
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Joined: Thu Jul 09, 2009 2:12 pm
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Location: Yateley, Hants.
crud wrote:
so your saying I should be able to swap freely between contract sims on my factory unlocked phone? because that was the case in the first few weeks but I cant now.


Was the case for me in my factory unlocked and self unlocked phones (I used to be able quite easily do this with Windows mobile).
Even when a firmware update was applied the lock didn't re-establish itself. Have you go any other non-O2 sims (wifes, friends) you could try?
Only other thing I can think of is that it's had an update that has locked it to O2. If it has give O2 a call and get the unlock code which they should give you for free and just unlock it but this should be a last resort.

Carl.


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PostPosted: Tue Oct 16, 2012 4:11 pm 
retrobike rider
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Joined: Wed Jul 09, 2008 5:53 pm
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Location: Super Sussex by the Sea
Try having a look in the settings for how it finds a network (i.e. automatically or manually) , click manual and a list of available networks should come up, pick the one you want and connect to it. Not guaranteeing it will work but worth a shot.


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