cornholio's RC200 wrote:
Evan worse there's 2 in Manchester..... Great if you want to buy a brand new bike; salesmen everywhere. If you want something small like a brake noodle or some bottle cage bolts forget it
Mrs bought a Kona Hybrid from Deansgate last year, she loves it, everything great to be gin with, but then after 2 weeks the BB wore out....
I literally fumed down the phone at the manager when he said they wouldnt replace it, as with all bearing components, its classed as a "wear item" and as such isnt covered by standard warrenty etc.
Told him I was bringing it in at a certain time the next day... OK, I'll be here, he said.... when I got there, he had taken a days holiday
the little shite!
Spotty kid at the counter obviously felt bad, so got the workshop to fit a new XT one for free
Incidentally, I cannot moan about Evans taking over the high street, as every new store means a new signage projecy for my work