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PostPosted: Thu Aug 23, 2012 9:26 am 
Old School Grand Master
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Joined: Sun Jan 06, 2008 2:36 pm
Posts: 4007
Location: uk
that stinks........


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PostPosted: Thu Aug 23, 2012 9:58 am 
Gold Trader / PoTM Winner
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Joined: Mon Aug 08, 2011 2:35 pm
Posts: 2786
cornholio's RC200 wrote:
Evan worse there's 2 in Manchester..... Great if you want to buy a brand new bike; salesmen everywhere. If you want something small like a brake noodle or some bottle cage bolts forget it :twisted:




Mrs bought a Kona Hybrid from Deansgate last year, she loves it, everything great to be gin with, but then after 2 weeks the BB wore out....
I literally fumed down the phone at the manager when he said they wouldnt replace it, as with all bearing components, its classed as a "wear item" and as such isnt covered by standard warrenty etc.

Told him I was bringing it in at a certain time the next day... OK, I'll be here, he said.... when I got there, he had taken a days holiday the little shite! :evil:

Spotty kid at the counter obviously felt bad, so got the workshop to fit a new XT one for free 8)


Incidentally, I cannot moan about Evans taking over the high street, as every new store means a new signage projecy for my work :wink:


G


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PostPosted: Thu Aug 23, 2012 10:32 am 
Retro Guru

Joined: Sat Dec 11, 2010 10:08 am
Posts: 847
Location: French Alps/Annecy
As long as the service is good a bit of a wait if things have to be ordered is bearable but a shite attitude will have me walking out and ordering online. The LBS's round here seem to be full of people who can't be bothered to answer questions with anything other than a gallic shrug.
There is one exeption but they want 199 euros for a Shimano Saint derailleur.........


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PostPosted: Thu Aug 23, 2012 10:53 am 
Old School Grand Master
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Joined: Wed Aug 08, 2007 10:35 am
Posts: 12267
Location: Penarth
The flip side is that shops can spend a lot of cash on stock only to have 'customers' view/test ride the bikes...then p*ss off any buy their chosen model wherever they can for the cheapest price on-line.
Obviously I am not suggesting this is your case but it does happen.


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PostPosted: Thu Aug 23, 2012 2:38 pm 
Retro Guru
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Joined: Tue Feb 24, 2009 2:44 pm
Posts: 2159
Location: Tamaris
I personally think a lot of what used to be useful shops are dying in the face of the internet and with that older outlets are starting to adopt the modern approach which usually means replacement not repair, whole assembly not individual parts and more examples of the throw away society we have become to satisfy consumerism.

Largely I now shop on the internet and that because shops never have the stock of what I need, or their pricing is a bit on the high side compared to what I know I can get stuff at online. Of course this has changed my buying habits, as now I buy a few of consumables cheaply online and rarely go into cycle shops as in the past they have disappointed.

But of all the shopping online, what I don't understand is how Royal Mail is ailing so much.


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PostPosted: Thu Aug 23, 2012 3:16 pm 
Retro Guru
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Joined: Thu May 20, 2010 9:03 am
Posts: 1802
Location: Newlyn,Cornwall.
The other I cant remember the name but was in redruth they did seem nice enough but why advertise as a main dealer without even a bike there to see?[/quote]

His son sells stuff on here so watch what you say.


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PostPosted: Thu Aug 23, 2012 4:03 pm 
Gold Trader
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Joined: Wed Jul 28, 2010 10:11 am
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Location: Birmingham
daj wrote:
The other I cant remember the name but was in redruth

Sounds like Ricci Dave...


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PostPosted: Thu Aug 23, 2012 4:55 pm 
Retro Guru
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Joined: Thu May 20, 2010 9:03 am
Posts: 1802
Location: Newlyn,Cornwall.
http://www.retrobike.co.uk/forum/viewto ... highlight=

This is the guy.


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PostPosted: Thu Aug 23, 2012 11:31 pm 
West Midlands AEC
West Midlands AEC
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Joined: Wed May 14, 2008 11:06 pm
Posts: 6266
Location: Stow on the Wold, Glos
I havent said anything wrong I just found it disapointing driving to a shop thats advertised as a dealer to not find a single bike on show, Granted I am sure they have their reasons but still a bit poo for people that travel to go and have a look.

also said they were nice enough :lol:


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PostPosted: Fri Aug 24, 2012 8:27 am 
Retro Guru
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Joined: Mon Sep 10, 2007 10:40 pm
Posts: 1526
Location: Atherton, Manchester
If you want bad service try winstanleys in wigan, a few years ago i went in to buy a zaskar from from them, i turned up with 1k in my pocket to buy it and was told they were to busy to get one out for me and that if i came back on wednesday they'ed try and get one out, this was on the monday. I pulled the cash out of my pocket and told the guy i was there to buy it that day, i then said if he got me one out i'd take it away boxed, his reply was come back in 2hrs and he'll see what he could do, i just walked away in the end.


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