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PostPosted: Wed Jun 06, 2007 2:40 pm 
Anglian AEC / Prison Ship Captain
Anglian AEC / Prison Ship Captain
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Joined: Thu Mar 15, 2007 1:26 am
Posts: 6045
Location: LOWESTOFT the worlds smallest bore fest
irish is as irish does lol they might get it right one day again lol








Yer Power b'roight Weak, Old Maan- Oi'll tek yon Loightzaber an' Stick it Up Thy Bum!

If only they had let Dave Prowse do the voice....... :lol: :lol: :lol: :lol: just got it


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PostPosted: Wed Jun 06, 2007 7:39 pm 
jammy git
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Joined: Sat Dec 10, 2005 4:18 pm
Posts: 1073
Location: Thatcham, Berkshire
My new Giro Atmos arrived from SJS this morning.....complete with 3cm crack in the polystyrene :cry: I'll let you know how good the customer service is, looks like a manufacturing fault though, packaging was fine!

Stu


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PostPosted: Tue Jun 19, 2007 8:00 pm 
jammy git
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Joined: Sat Dec 10, 2005 4:18 pm
Posts: 1073
Location: Thatcham, Berkshire
Just as an update SJS were great, mega quick turnaround with the replacement and sent two good quality inner tubes of my choice to cover my return postage of the faulty helmet (it only cost me £2.18 to post!) would use them again :D

Stu


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PostPosted: Tue Jun 19, 2007 9:16 pm 
retrobike rider / Gold Trader
retrobike rider / Gold Trader
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Joined: Thu Dec 08, 2005 12:29 pm
Posts: 2378
Location: London
Been impressed with SJS in the past, and just had very good experience with ukbikestore - thanks for the tip, tintin40!


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PostPosted: Thu Jun 21, 2007 11:25 am 
Mr Benn
Mr Benn
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Joined: Wed Oct 25, 2006 10:07 am
Posts: 7199
Location: Omnipresent
Well I've always had no probs with CRC but...


aarrggh!

This week they have sent me thr wrong tyres, and so not able to wait ubtil they process the return, have bought replacements (as it turned out the right tyres were actually out of stock!) and now the replacements haven't turned up! And they were accidentally not shipped.

They've gotten too big haven't they. Gone the way of so many others. Mistakes happen, but silly oversights on the back of the first mistake - that's rubbish customer service. Can't be arsed any more.

Back to the lbs.


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PostPosted: Thu Jun 21, 2007 12:28 pm 
King of the DuckBoard
King of the DuckBoard

Joined: Sun Jan 28, 2007 12:30 pm
Posts: 21466
Well i've given up with buying bike kite on line. My LBS was great on Saturday. So helpful - 100% with advice. I have two LBS :D plus i have at least four near work :D
Then i don't have to go to the post office or what ever private post office they have sent. Or sort out returns. And wait for refunds. Just nip down early and get service with any advice needed from LBS :D :D


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