Dear HONC Supporter,
We are pleased to confirm that you have successfully entered this year’s event.
Some of you will have received Entry Confirmations from EntryCentral with a number and some without a number. To rectify this, in due course EntryCentral will be reissuing all Entry Confirmations using a different range of entry numbers and these revised documents are the ones you will need to bring on the day of the event.
We have published the following on the HONC website:
HONC 2013 ENTRY UPDATE
Thank you for your patience and understanding over what has been a very difficult few days and we apologise again for the problems you have encountered.
EntryCentral have been working extremely hard over the weekend to get the system issues resolved and are now confident that they have a robust Sign On list that can be viewed at https://www.entrycentral.com/index.php?raceID=100199
If your name is on the list your entry has been successful.
EntryCentral have stated:
“Due to the problems, some users may see ‘shadow transactions’ on their cards http://www.sagepay.com/help/faq/what_is_a_shadow
these are Authorisations for which there will be no subsequent collection, and they will disappear from your statement at a time determined by your bank.”
Both we and EntryCentral are responding to individual queries a soon as we can but it will still take some time to reply to everyone
We currently have 968 sign ups and 1250 places in total will be available. We are currently reviewing the best & fairest way to reopen entries and will update this site with that information in due course
Meanwhile we are still dealing with a big volume of queries and we would ask you to please not contact us unless it is absolutely necessary.
We hope this will deal with most of the queries that have been directed to us.
If you have friends who still want a place please refer them to our site http://www.honc.org.uk/
Please note we cannot accept verbal or email requests for places to be reserved
Thank you again for your patience.
Riding Mountain Bikes, Single Speed Bikes, Cross Bikes, Road Bikes, Fixed Gear Bikes & klunkers.