Long story short - boy needs tyres, sees said tyres on J.E.James website - crap small piccie and awful description but there and reduced.
Boy pays for tyres
Gets txt from Royal Mail to confirm delivery to work, lets post room and security know, no probs!
Gets 2nd txt from RM - unable to deliver as I was out - seriously 650 people at my work and nobody there to sign, think not....
Phone J.E. who apologise, blame RM and offer to send out replacements via DPD - boy happy
DPD manage delivery, phew someone was in and I get a call from the mailroom...
Collect tyres open and.... Drum roll please....
Wrong tyres, Same manufacturer wrong tyre! WTF!
Phone J.E. who apologise, acknowledge crap description and pic but their returns policy is I now have to send them back before they'll send out the correct ones (if they have them)
So it's a pain in the ass for me to get to a PO during the day and I still may not end up with what I paid for.
Think you may have lost a repeat customer J.E.
Rides. 1992 Fat Chance Yo Eddy, 1996 GT Zaskar Custom, 1997 Santa Cruz Heckler, 2001 Santa Cruz Bullit - Old School DH
Gone. 1996 GT RTS 3, 1996 Orange C16-R, 1994 Manitou FS, 1996 GT LTS 1, 1994 Raleigh M-Trax 1000, 1992 Diamondback Apex