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PostPosted: Thu May 16, 2013 8:26 pm 
Old School Grand Master
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Joined: Mon Jun 14, 2010 9:06 pm
Posts: 4423
Location: Herts UK
remember my post about breaking a spoke on a Crank Brothers Cobalt wheel? No, well nevermind but the upshot is the spokes are very difficult to get hold of - I managed to get 1 from Winstanleys but only one as their supplier would only send 1 as a warranty issue - no idea why that is but there you go and it cost me £ 3.99.

I sent a mail to Crank Brothers to ask where in UK I can get hold of spokes and they kindly sent me 4 spokes from USA totally and utterly free!!!?!?!? Now that is top service.


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PostPosted: Fri May 17, 2013 3:34 pm 
Retro Guru
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Joined: Mon Feb 01, 2010 11:45 am
Posts: 1135
Location: Poppy Fields
I rang them last year as I had a multi tool thingy in a case and the case stopped shutting. They told me they weren't a separate item and couldn't send me one so I told them how disappointing it was as the case was great and they sent me a whole new tool with case.


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