A Great British company!

mechagouki

Senior Retro Guru
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I just wanted to say a public thank-you to the guys at DMR, I was reassembling my Trailstar recently and found I had lost the steerer clamp thingy from my Headstock stem. I emailed DMR (not hoping for much, the stem is no longer made/sold) and got a fast response from a guy names Olly. A couple more emails and a new part is on it's way to me FOC, not even a charge to cover shipping to Canada!

Outstanding customer service deserves to be shouted about, I hope DMR continue to go from strength to strength.
 
That's quite impressive. I've heard similar great things. I've not had to contact them myself but loving their bikes, dunno why it took me so long to discover them!
 
There are some great british brands around especially when you need them! Is that perhaps olly Wilkins??
 

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