I just wanted to say a public thank-you to the guys at DMR, I was reassembling my Trailstar recently and found I had lost the steerer clamp thingy from my Headstock stem. I emailed DMR (not hoping for much, the stem is no longer made/sold) and got a fast response from a guy names Olly. A couple more emails and a new part is on it's way to me FOC, not even a charge to cover shipping to Canada!
Outstanding customer service deserves to be shouted about, I hope DMR continue to go from strength to strength.
1986 RM Ritchey "Canapurna", 1991 Marin Eldridge Grade, 1990? Vitus Futural CX, 1995 TREK Singletrack 950, 1996 Muddy Fox Monarch Team, 1997 DMR Trailstar, 1993 Pro-Flex 853, 2001 Santa Cruz Chameleon