Is my shifter broken

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i have been having a problem with my shifter and according to the lbs that i took my bike to they cant get the shifting right because the RH Side Shifter is not function propley, what i cant understand is that the shifter is 2 months old

can this happen, any help would be great
 
If it is faulty after two months and hasn't been damaged through a crash or similar you should be able to get it changed under warranty or at worst by quoting the Sale Of Goods Act for it not being of merchantable quality.
 
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