Retrobike Forum Index

It is currently Sun Dec 04, 2016 1:04 am

* Login   * Register * Search  * FAQ



Post new topic Reply to topic  [ 35 posts ]  Go to page Previous  1, 2, 3, 4  Next
Author Message
 Post subject:
PostPosted: Thu Jun 09, 2011 11:26 pm 
Onnnne Huuuunnnndrreeed and Eigggghhhhty

Joined: Tue Dec 28, 2010 3:45 pm
Posts: 180
In 99% of cases the buyer gets their money back in full if a "Not as described" case is opened :wink:


Top
 Profile  
 
 Post subject:
PostPosted: Fri Jun 10, 2011 8:43 am 
MacRetro rider
MacRetro rider
User avatar

Joined: Fri Mar 09, 2007 2:11 pm
Posts: 8700
Location: DUNDEE
If he comes back with a negative reply start a dispute immediately.

Does the crank end look damaged, it should if it doesn't fit that well?

Also just playing devils advocate - and this is unlikely - are you sure the crank is for your bottom bracket? There are 2 standards JIS (shimano etc) and ISO - (campagnolo and a few euro brands)


Top
 Profile  
 
 Post subject:
PostPosted: Fri Jun 10, 2011 1:10 pm 
MacRetro rider
MacRetro rider

Joined: Thu Jul 30, 2009 4:56 pm
Posts: 2471
Location: A Fifer furth o' the Kingdom
TK, he hasn't got back to me since I e-mailed him, through eBay, the 2nd time. I will start a dispute if I need to, eBay seems to like you to try to resolve it yourself.
When I unwrapped the drive side crank I looked inside the taper, instead of uniform flat contact patches where crank tapers fit, the contact patches have 4 grooves where corner of crank tapers have dug in. This has probably been caused by the bolt being loose and cranks being pedalled. Obviously this affects how tightly the crank fits on BB taper, not tightly in this case.

I also thought about JIS and ISO, so checked last night. It's got nothing to do with it.
The fact that there is a difference in fit of the 2 RaceFace cranks compared to each other when they should be the same shows the drive side crank taper is damaged/spread.
Later today or tomorrow I'll pop into the LBS and ask to try the cranks on several new and used BB's just to remove any doubt that there is something wrong with crank.


Top
 Profile  
 
 Post subject:
PostPosted: Fri Jun 10, 2011 4:59 pm 
Gold Trader
Gold Trader
User avatar

Joined: Fri Mar 24, 2006 6:49 pm
Posts: 3210
Location: Bracknell,East Berkshire.
I saw these on the Bay a week or two ago. The description was pretty ambiguous, so I decided not to bid. It's a tricky one....on the one hand he says "tapers are fine" - then "i have no way to test the tapers" and lists as "not working, for parts only".
Still worth opening a dispute, I'd be well hacked off if I'd bought them - I think you have a good chance of a refund. Good luck!


Top
 Profile  
 
 Post subject:
PostPosted: Sat Jun 11, 2011 11:44 pm 
MacRetro rider
MacRetro rider

Joined: Thu Jul 30, 2009 4:56 pm
Posts: 2471
Location: A Fifer furth o' the Kingdom
Well he replied still insisting that there was nothing wrong with crank taper and that I must have damaged it while fitting. All I did was, by hand, fit the crank onto a BB that wasn't fitted to a bike, no tightening up with bolt, just slid on.
Took some pics,

Image

Image

Image

Image

Image

Image

Image

Image

Image

As you can see the RaceFace drive arm is flush with BB axle end so a bolt won't tighten it up. The non-drive RaceFace arm is OK as can be seen with some other old cranks for comparison.
In the last pic I was trying to show how the BB axle has dug in to taper at bottom left just where shadow shows the angle of it. All 4 inside faces of crank taper are like that.


Top
 Profile  
 
 Post subject:
PostPosted: Sun Jun 12, 2011 12:39 am 
Retro Guru
User avatar

Joined: Mon Jun 14, 2010 11:27 pm
Posts: 1421
Location: mid cheshire
start a dispute. he can't say he tapers are fine then put a caveat on them saying he has no way to test them. you'll lose out on return postage (make sure it is tracked) but its worth it for a refund on a dodgy item.
don't wait any longer, get onto paypal and get the dispute asap and include copies of his listing text and emails between you.

paypal will tell you to send them back and give you a refund when he has received them, in the meantime - email the seller again informing him your opening the dispute as he claimed they were fine when they weren't as there is no way you could do that sort of damage by dry-fitting onto an unmounted BB.


Top
 Profile  
 
 Post subject:
PostPosted: Sun Jun 12, 2011 1:17 am 
MacRetro rider
MacRetro rider

Joined: Thu Jul 30, 2009 4:56 pm
Posts: 2471
Location: A Fifer furth o' the Kingdom
jax13,

I've just finished doing that.
PayPal/eBay will now contact him and he/we have 10 days to resolve it. Once you start a dispute PayPal get access to your email correspondence with seller. The seller obviously thought he was being clever the way he worded the description because when I informed him I was going to open dispute part of his reply was "we will let ebay decide what should happen about a 'for parts' listing, i'm quite curious myself to see how they will deal with this."


Top
 Profile  
 
 Post subject:
PostPosted: Fri Jun 17, 2011 12:10 pm 
Gold Trader
Gold Trader
User avatar

Joined: Fri Mar 24, 2006 6:49 pm
Posts: 3210
Location: Bracknell,East Berkshire.
Any progress on this? I'd like to know how you got on :)


Top
 Profile  
 
 Post subject:
PostPosted: Fri Jun 17, 2011 1:00 pm 
MacRetro rider
MacRetro rider

Joined: Thu Jul 30, 2009 4:56 pm
Posts: 2471
Location: A Fifer furth o' the Kingdom
I started a dispute about them not being as described. Seller denies there was anything wrong with cranks, says I must have damaged them when fitting them. All I've done is fit a BB by hand into crank. According to him they were listed as For parts or not working so I knew before I bid that they weren't OK. He can't have it both ways by describing the important parts of cranks, tapers and pedal threads, as fine and OK and the cranks as decent square taper cranks.
He has told me he has no intention of giving a refund and from his replies it's obvious he thinks he has worded the auction in such a way that he can say I knew that cranks were defective before I bid. He shouldn't have described that tapers were fine if that was his plan. Maybe that's why he mentioned the missing chain-ring bolt.
I checked the crank on a new BB in LBS shop to confirm there's nothing wrong with the BB that I used to test crank.

Anyway PayPal/eBay want you to try and settle it between ourselves before they get involved after 10 days. He hasn't replied to me since Wednesday, the Resolution Centre sends you emails saying you have to respond to the last reply you get.


Top
 Profile  
 
 Post subject:
PostPosted: Fri Jun 17, 2011 6:23 pm 
Old School Grand Master
User avatar

Joined: Fri May 01, 2009 7:11 pm
Posts: 8479
Location: Fircombe.
It sounds very much like he was trying to have it both ways - imply they were really OK, yet cover himself when the buyer realised they were toast - and forgot to edit out the bit about the threads being "fine". :roll:


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 35 posts ]  Go to page Previous  1, 2, 3, 4  Next

All times are UTC [ DST ]


Who is online

Users browsing this forum: Mugoftea, scottproonly and 7 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  

About Us

Follow Retrobike

Other cool stuff

All content © 2005-2015 Retrobike unless otherwise stated.
Cookies Policy.
bikedeals - the best bike deals in one place
FatCOGS - Fat Chance Owner's Group

Powered by phpBB® Forum Software © phpBB Group