ahh . . . the old "i'm an engineer" quote, almost forgot abut that . . .
picture the scene, busy saturday at cyclexperience in the heart of the new forest, small shop itself but with a 200 bike hire fleet 500yds away. stood at the counter dealing with a customer, a group of weekenders walk in, about 12 of them, aswel as 2 or 3 others.
my only helper was Sarah on this day, 18 years old and pretty, which doesn't help her in the job but helps you picture the scene.
then in a biblical rush they all want serving at the same time.
the group i had already realised were for the hire station, but Mr engineer managed to push them out of the way except 1 that i was dealing with so Sarah started asking "how can i help?", "I need to see your engineer" , "what's the problem, maybe i can help" (it should be said at this point that sarah had been working at the shop for 2 years) "No!" he said, "i NEED your engineer", i realised he was a bit of a knob as did Sarah but Sarah waited for me finish with my customer and introduced him to me and explained with a slight knowing roll of her eyes that "he NEEDS an engineer", so i asked "how can help, what's the problem?" he lifted up a wheel and pointed to the axle and said "i need a wheel nut"
i said "you don't need an engineer for that, last week end she won the National Junior Downhill series on her mountain bike so i'm sure finding a wheel nut isn't a problem for her"
several people behind him cracked up, especially the women
after they had all gone i got a hug
this is what she does now
You have enemies? Good. That means you've stood up for something in your life.