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PostPosted: Mon Jun 24, 2019 6:09 pm 
Dirt Disciple

Joined: Wed Jun 19, 2019 9:21 pm
Posts: 21
When I lived in Tavistock I took my bike to the local shop.

It fitted a new chain for me, then without using the bike we moved to Wales.

Three years later I take it into Halfords Carmarthen (yesterday), and get a call today, "Just to let you know the chain is the wrong one for your bike it is too short and will not go into the high gears".

Thanks Halfords


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PostPosted: Mon Jun 24, 2019 6:16 pm 
Old School GrandMaster | Rider
Old School GrandMaster | Rider
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Joined: Thu Nov 26, 2015 7:29 pm
Posts: 5608
Location: peak district
so what was the bike shop called?


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PostPosted: Tue Jun 25, 2019 8:19 am 
Dirt Disciple

Joined: Wed Jun 19, 2019 9:21 pm
Posts: 21
mkone wrote:
so what was the bike shop called?



It was before the owners now, who have taken over, Tavistock Cycles.

It was a shame because I bought £3000 worth of bikes from him, the old owner and I never thought I was getting afir deal but was so new to it all

I also know I was sold a frame too large for me but didn't "know" this until two years later when someone in a cycle club told me I should have one two sizes smaller at 5' 8"

Never mind


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 Post subject: Re:
PostPosted: Tue Jun 25, 2019 1:38 pm 
Retro Guru
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Joined: Tue Sep 18, 2018 6:02 am
Posts: 537
Location: Hull East Yorkshire
Yeah, it's the same when you buy anything unfortunately, it would be nice if you could trust people to be honest & be truthful with you but it rarely happens, especially where money is involved!
The best thing is to research everything so at least you have some knowledge & I wouldn't get to hung up on Halfords either tbh in my experience they are as bad as anyone & their not all that good with bikes either!


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PostPosted: Tue Jun 25, 2019 2:41 pm 
Dirt Disciple

Joined: Wed Jun 19, 2019 9:21 pm
Posts: 21
I agree, I have had some real wasted money there also

They fitted a new inner tube in Plymouth, I went home, got in the driveway actually JUST pulled in and it exploded ;)

They didn't believe me until I played the dashcam back.


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PostPosted: Sun Jun 30, 2019 10:04 pm 
Dirt Disciple

Joined: Fri Mar 17, 2017 2:01 pm
Posts: 84
skyhawk wrote:
...I take it into Halfords...


I say this as an ex Halfords employee,

Get a second opinion.


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PostPosted: Mon Jul 01, 2019 1:56 am 
Gold Trader / MacRetro rider
Gold Trader / MacRetro rider
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Joined: Sun May 25, 2008 11:03 am
Posts: 19434
Location: Sunny Glasgow
I'd agree with you 100% there, there are a number of shops that just dont seem to cut it.
More into selling you something you dont need or misinforming you as to whether something is fixable or needs wholly replaced.
I'm lucky I've this chap to go to for the past 20 odd years. So im lucky in that he'll lend me his tools.....which ive then though would benefit from a nice ebony turned handle, so machined his tools to fit them, then returned ...oh by the way, i just.... :lol: :oops:. As professional as it gets and was on the Olympic cycling team mechanics
http://www.bicyclerepair.co.uk/about.htm

Wheels I go to this guy - Also knows his onions.
https://www.youtube.com/watch?v=-M3vlMwKxp8



The local roadie clubs will all have one or two mechanics they use. Try to find those shops which you may have to travel to see, but quality work is always passed on word of mouth amongst roadies.

My single experience of halfords is the removed a chris king top race, with a fking screwdriver, snapping off a bit to service my bomber forks, which they barely did, but reassembled without adding the top circlip and wrecked them first run out.


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PostPosted: Mon Jul 01, 2019 7:40 am 
Old School Grand Master

Joined: Mon Feb 11, 2008 9:42 am
Posts: 3442
mechanicalvandal wrote:
skyhawk wrote:
...I take it into Halfords...


I say this as an ex Halfords employee,

Get a second opinion.
:D
Halfords was the most consistently poor bike shop i have ever had to deal with. EVERY shop i've ever worked in has had to regularly fix halfords f**k ups.

Yes, some IBDs are poor, the sooner they go out of business the better. (Either that or employ a mechanic who knows which way round a spanner goes.)


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 Post subject: Re:
PostPosted: Mon Jul 01, 2019 10:48 am 
retrobike rider
retrobike rider
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Joined: Fri Aug 08, 2008 2:36 pm
Posts: 17975
Location: Yorkshire, England
Just wait till SportsDirect start doing it too.


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 Post subject: Re: Re:
PostPosted: Mon Jul 01, 2019 11:18 am 
Old School Grand Master

Joined: Mon Feb 11, 2008 9:42 am
Posts: 3442
FluffyChicken wrote:
Just wait till SportsDirect start doing it too.
Race to the bottom!


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