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 Post subject: Dave_H
PostPosted: Sun Feb 01, 2009 5:27 pm 
Old School Grand Master
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Joined: Tue Nov 18, 2008 10:49 am
Posts: 4061
Location: A veritable floating palace
Dave_H listed some parts in the for sale section of this website.Link
He's since deleted the line in his ad, but he offered a pair of yellow pedals for £7, which he described as new.
I responded on the forum and sent a PM, this was the reply:-
Quote:
From: Dave_H
To: chris667
Posted: Mon Jan 05, 2009 9:27 pm
Subject: Re: Could I send you a cheque for the pedals?
Quote:
Hello-
I'd like the yellow pedals if possible.
Would a cheque be alright?
Chris


Hi Chris,

Yeah, that's fine.
Address removed to protect privacy

Cheers,

Dave


I caught the post on the 6th, and 7 days later the money leaves my account.
I'm starting to get nervous, so on the 22nd I send this:

Quote:
From: chris667
To: Dave_H
Posted: Thu Jan 22, 2009 10:44 pm
Subject: Re: Could I send you a cheque for the pedals?

Hello Dave-

Did you get my cheque for the yellow pedals?

Chris

This was his response:-
Quote:
From: Dave_H
To: chris667
Posted: Sun Jan 25, 2009 10:03 am
Subject: Re: Could I send you a cheque for the pedals?
Hi Chris,

Sorry for the delay in getting back to you. Have had a nightmare with work.

Got the cheque and the pedals are all packed and ready to post. Will get them on their way Monday.

Cheers,

Dave

They turned up on Thursday 29th. I was very disappointed when I opened the box to find they were covered in paint and rust, and one of them had dodgy bearings. Maybe they hadn't been on a bike, but they'd have failed in a very short space of time if they were.
I wrote this:-
Quote:
From: chris667
To: Dave_H
Posted: Thu Jan 29, 2009 5:55 pm
Subject: Re: Could I send you a cheque for the pedals?
Dave-
The pedals arrived this morning.
Forgetting that I had to chase you up to even get them, I was really suprised to see their condition, rusty with paint stains on the cages. One of these also has rough bearings - I fail to see how you could describe these as "new".
I'm really disappointed, and I want my £7 back.
If I don't hear from you by the weekend, I'll be in touch with the moderators.
Chris


Quote:
From: Dave_H
To: chris667
Posted: Thu Jan 29, 2009 7:19 pm
Subject: Re: Could I send you a cheque for the pedals? Quote message
Quote:
Forgetting that I had to chase you up to even get them, I was really suprised to see their condition, rusty with paint stains on the cages. One of these also has rough bearings - I fail to see how you could describe these as "new".
I'm really disappointed, and I want my £7 back.
If I don't hear from you by the weekend, I'll be in touch with the moderators.


Chris,

Well, aren't we Mr Grumpy.

Please remember that I'm not a shop selling brand new goods, I'm just a bloke clearing out my shed - as the advert said. The pedals have not been used but have been kicking round the shed for a few years. Due to the amount of stuff I've been selling, sadly I've not been able to test exactly how everything works. The pedals are as described - yellow and new. Had you have wanted more detailed explanation or photos then you should have asked.

I appreciate that they took a while to get to you, part of the delay is me having to faff around dealing with a cheque - incurring fuel charges and parking costs to get to a bank to pay it in. Again, I'm not a shop - my day to day life isn't mail order.

However, if you're not happy with them then I have no problems with having them back. Send them to me to
his address removed here to protect privacy
and I'll gladly send you a cheque back for your £7 less postage.

Feel free to chat to the mods if you're not happy.

Dave


Quote:
From: chris667
To: Dave_H
Posted: Thu Jan 29, 2009 8:12 pm
Subject: Re: Could I send you a cheque for the pedals?
Dave-
A few points:-
1. If they've been in a shed for years, they aren't new.
2. If you weren't happy with a cheque, you should have said. I'd have been more than happy to do a bank transfer if you'd have asked.
These are crap that will fail in short order. I'm not going to bother posting them back or contacting you again, as by the time I've paid for postage and you've subtracted what you're going to it isn't worth my while. But I am going to tell the mods about this, and unless they ask me not to I'm putting photos of these pedals and this conversation on your feedback thread.
Chris


Quote:
From: Dave_H
To: chris667
Posted: Thu Jan 29, 2009 8:16 pm
Subject: Re: Could I send you a cheque for the pedals? Quote message
If you're being literal about the term 'New' then I own nothing that is new, as soon as I buy it is isn't 'New'.

Anyway, it's your choice. I've offered you a refund which I am not obliged to do.


I wasn't expecting amazing quality for £7, but I do expect usability. I threw these out in the end, they were not as good as a pair of plastic toy shop pedals I took off an old Townsend a while ago.
So here you have every bit of correspondence between myself and Dave_H. I thought rather than leaving some inflamatory, short comment and have a big argument with him, it'd be better for you to come to your own conclusions. But I'd never buy anything off Dave_H again, and wouldn't recommend you to either.[/url]


Last edited by chris667 on Sun Feb 01, 2009 5:45 pm, edited 1 time in total.

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 Post subject:
PostPosted: Sun Feb 01, 2009 5:39 pm 
Retro Guru
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Joined: Mon Sep 10, 2007 10:40 pm
Posts: 1526
Location: Atherton, Manchester
Think you should at least edit out his address on a public forum :shock:


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 Post subject:
PostPosted: Sun Feb 01, 2009 5:46 pm 
Old School Grand Master
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Joined: Tue Nov 18, 2008 10:49 am
Posts: 4061
Location: A veritable floating palace
Agreed and done. I had already blanked out one instance of his address, the second was a mistake on my part.


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 Post subject:
PostPosted: Sun Feb 01, 2009 6:35 pm 
Retro Guru

Joined: Mon Aug 21, 2006 12:10 pm
Posts: 2754
Location: High Peak
Perhaps you should have used my other feedback thread.

http://www.retrobike.co.uk/forum/viewtopic.php?t=6616

At the end of the day Chris, I offered you a refund. Had you not have instantly hit me with full on attitude and threats then I'd have probably just refunded you all of your money and told you to keep the pedals.

Ah well. :?


Last edited by Dave_H on Sun Feb 01, 2009 7:09 pm, edited 2 times in total.

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 Post subject: Can't fault Dave-H
PostPosted: Sun Feb 01, 2009 7:03 pm 
aka Leo Swayer
aka Leo Swayer
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Joined: Wed Jun 18, 2008 7:15 pm
Posts: 6365
Location: Wales.UK
I have had no issues with Dave-H. He originally advertised a 25.0 Use seatpost new for £7. I pm'd him to question the price as it seemed v.cheap. He sent a message back saying that he had meant to advertise it for more but as the ad was written at £7 i could have it for that anyway. Arrived a couple of days later and is mint. Can't fault him.


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 Post subject:
PostPosted: Sun Feb 01, 2009 7:14 pm 
Old School Grand Master
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Joined: Tue Nov 18, 2008 10:49 am
Posts: 4061
Location: A veritable floating palace
Dave_H wrote:
Perhaps you should have used my other feedback thread.

http://www.retrobike.co.uk/forum/viewtopic.php?t=6616

At the end of the day Chris, I offered you a refund. Had you not have instantly hit me with full on attitude and threats then I'd have probably just refunded you all of your money and told you to keep the pedals.

Ah well. :?

Thanks for drawing the link to my attention.
I don't think I did display a lot of "attitude", but after having to chase you to get delivery, I wasn't expecting you to reply to the PM where I asked for my money back. This is the first time you've offered me a full refund, had you just done that to begin with I wouldn't have wasted my time posting this.


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