Retrobike Forum Index

It is currently Sat Dec 03, 2016 3:24 am

* Login   * Register * Search  * FAQ



Post new topic Reply to topic  [ 62 posts ]  Go to page Previous  1 ... 3, 4, 5, 6, 7  Next
Author Message
 Post subject:
PostPosted: Thu Dec 04, 2008 7:55 pm 
Retro Guru
User avatar

Joined: Tue Jul 17, 2007 1:42 am
Posts: 1308
Location: Portugal
I do thank you for your honest feedback, Ed.

Just think i should clear something up, for future deals.

There is been some sort of problem with postal services. When these things happen once, we can think it´s an isolated incident, but when it happens 5 or 6 times in a short period of time, then something´s wrong.

As for my lack of communication, the explanation can be found HERE, and i must admit my error. I´m wrinting from a N95 8gb, it´s not easy to access every function on the web, and impossible to answer PMs.

I just want to make clear that the parts you and others have bought were sent 3 or 4 day max. from the day youve paid. As you can see, we closed our deal on October, and you can read the feedback above yours, from Nov.17th. Your crankset was sent by me once, and for my wife twice. I even referred that to you last week. Your crankset, for example, has cost me £38 on shipping, on a total amount of £85 you´ve sent me. I supported this from my pocket, never thought of asking you a pence more, and i can still loose more, because as we spoke previously, a refund is still on the table. I prefer to loose money then create a bad image of myself.

The idea of me being a time waster is completely wrong, because even if i´m away from home, my wife takes care of everything. The only thing i consider myself guilty, is not being able to answer Pms. Buyer should know whats wrong, or at least maintain communication.

Do not take me wrong for replying, i just got the idea that you think i kept the crankset in my home till now, when i read your opinion. That is wrong.

Still, i do appreciate your honest feedback. Sorry for this mess, hopefully this bad experience wont happen again.

Cheers :wink:

Vitor


Top
 Profile  
 
 Post subject: Vitor feedback
PostPosted: Tue Dec 09, 2008 1:45 am 
Gold Trader / MacRetro rider
Gold Trader / MacRetro rider
User avatar

Joined: Mon Feb 11, 2008 12:03 pm
Posts: 5105
Location: held captive by baby haggis in a cave in Scotland
Judy steerer arrived as described.
Thanks again Vitor
All the best


Top
 Profile  
 
 Post subject:
PostPosted: Tue Dec 09, 2008 8:43 am 
retrobike rider / Gold Trader
retrobike rider / Gold Trader
User avatar

Joined: Tue Nov 14, 2006 2:27 pm
Posts: 2728
Location: In the Woods. . .
Cheers Vitor for the Bar ends mate- hold up no problem. Good comms letting me know things had gone screwy.
Just for info though, I managed to chat with the posty yesterday- and he said:
Ahh yeah, for the UK, the senders address should/ must go below the delivery address, or likely it will get glanced at in the sorting office, and lobbed back in the 'orginating' direction. Get your mate to put the senders address below the destination, in a much smaller font size (type size).

So there we go- I personally was happy with the transaction, but this might help in the future.
cheers buddy,
nick,


Top
 Profile  
 
 Post subject:
PostPosted: Tue Dec 09, 2008 3:30 pm 
Retro Guru
User avatar

Joined: Tue Jul 17, 2007 1:42 am
Posts: 1308
Location: Portugal
elite504 wrote:
Ahh yeah, for the UK, the senders address should/ must go below the delivery address, or likely it will get glanced at in the sorting office, and lobbed back in the 'orginating' direction. Get your mate to put the senders address below the destination, in a much smaller font size (type size).



Thanks for that info, Nick.

I really found weird that some packages got back without any reference, yours for example, didn´t had anything written if it was returned for wrong adress or so.
In most of the countries that is the correct way to send a package, senders adress on top, and delivery adress on the bottom, bigger font size. But hey, i also drive on the right side of the road and put the € symbol after the numbers, right? That´s pretty understandable.

It´s hard to believe that this mess might be caused by a small issue like this, but in the other way makes perfect sense.

Thanks Nick, you might have saved my Christmas!

Cheers

Vitor


Top
 Profile  
 
 Post subject:
PostPosted: Tue Dec 09, 2008 4:34 pm 
MacRetro rider
MacRetro rider
User avatar

Joined: Sat Jan 05, 2008 11:58 pm
Posts: 4434
Location: Third stone from the sun.
Pleased you have found the problem Vitor, such a simple thing :roll:

Got my Manitou frame yesterday :D , needs the work as described but generally very happy with it, this is a dream bike for me 8), it'll be a stunning bike once done, very much a fair weather/gentle trails/summer posing machine though :lol:

I will deal with you again, have E-mailed about other bits :wink:


Top
 Profile  
 
 Post subject:
PostPosted: Wed Dec 10, 2008 7:57 pm 
Devout Dirtbag
User avatar

Joined: Wed Jun 25, 2008 11:11 am
Posts: 142
Location: Nottingham
Received my Judy SL's today from Vitor. It's taken over three months and three attempts to get them here, but I appreciate that it's for reasons outside of Vitor's control. Thanks for trying your best, if I was having your problems, I would've given up ages ago! 8)


Top
 Profile  
 
 Post subject:
PostPosted: Sat Jan 17, 2009 1:58 pm 
BoTM Winner | Feature Bike | Gold Trader
BoTM Winner | Feature Bike | Gold Trader
User avatar

Joined: Tue Jan 23, 2007 2:39 pm
Posts: 2282
Location: Finland
Received my parts from Vitor in great condition. As was the case with some others, the shipping took several trys to finally succeed. But like it has been noted, it was NOT Vitor's fault.
I'll do business with Vitor in future as well. He's a really nice & honest guy.


Top
 Profile  
 
 Post subject:
PostPosted: Sat Jan 31, 2009 11:42 am 
B.o.T.M. Winner / Feature Bike
B.o.T.M. Winner / Feature Bike
User avatar

Joined: Tue Dec 13, 2005 3:26 pm
Posts: 6191
Location: Tilting at windmills and shouting at the rain.
Always a pleasure dealing with Vitor. Speedy delivery, great packing, cool guy!

Cheers Vitor,

Pete


Top
 Profile  
 
 Post subject:
PostPosted: Mon Jun 08, 2009 10:51 pm 
B.o.T.M. Winner / Gold Trader
B.o.T.M. Winner / Gold Trader
User avatar

Joined: Fri Jul 08, 2005 7:45 pm
Posts: 7175
Location: CAMBRIDGE .. UK
perfect buyer ,

was understandable due to a cock up on my front.

a true asset to retrobike.

cheers fella

:D


Top
 Profile  
 
 Post subject:
PostPosted: Tue Sep 29, 2009 2:49 pm 
Dirt Disciple

Joined: Wed Apr 01, 2009 9:53 am
Posts: 61
I payed him 2 months ago for one Shock Bones and I don't received it and I haven't any notice of Victor, several mails without reply


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 62 posts ]  Go to page Previous  1 ... 3, 4, 5, 6, 7  Next

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 10 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  

About Us

Follow Retrobike

Other cool stuff

All content © 2005-2015 Retrobike unless otherwise stated.
Cookies Policy.
bikedeals - the best bike deals in one place
FatCOGS - Fat Chance Owner's Group

Powered by phpBB® Forum Software © phpBB Group